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Customer Service Representative Position Jobs in Texas

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$14/hr

Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and professionalism in our ...

Velocity Flex

CSR

Conroe, TX

$21 - $23/hr

CSR position. few things that we look for is a candidate with longevity. Someone that has previous WMS experience such as SAP, AS400 or Oracle. Must be proficient in Excel. Please feel free to reach ...

New

HomeTown Services

Customer Service Representative

Dallas, TX · On-site

$14.50 - $19.75/hr

... . The CSR will play a key role in delivering superior service to our clients by addressing ... This position requires strong communication skills, HVAC knowledge, and a commitment to providing ...

Singer Industrial

Customer Service Rep

Pasadena, TX · On-site

$14.75 - $20/hr

The primary responsibility of the Customer Service Representative position is to provide timely and professional customer service to National Hose customers, while supporting sales through effective ...

Singer Industrial

Customer Service Rep

Pasadena, TX

$13.75 - $18.75/hr

The primary responsibility of the Customer Service Representative position is to provide timely and professional customer service to National Hose customers, while supporting sales through effective ...

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Customer Service Representative Position information

Is CSR a good entry level position?

Customer Service Representative positions are commonly considered good entry-level roles because they typically require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. They often provide on-the-job training and can serve as a stepping stone to other roles in customer support, sales, or management.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can potentially earn $2,000 weekly by handling high call volumes, working flexible or overtime hours, and gaining experience or specialized skills such as technical support or sales. Achieving this income level often requires consistent effort, strong communication skills, and possibly working for companies that offer competitive pay or performance bonuses.

What is the role of a customer service representative?

A customer service representative assists customers by addressing inquiries, resolving complaints, and providing information about products or services. They often use communication tools like phone, email, or chat and require good interpersonal skills and knowledge of company policies. Their goal is to ensure customer satisfaction and support business retention.

What is a customer service representative position?

A customer service representative is a professional who interacts with customers to address inquiries, resolve issues, and provide information about products or services. They often work in call centers or retail environments, using communication skills and sometimes customer management software to assist clients effectively.
What cities in Texas are hiring for Customer Service Representative Position jobs? Cities in Texas with the most Customer Service Representative Position job openings:
Customer Service Representative Position jobs near you
Billing Customer Service Representative

Billing Customer Service Representative

O'Mally Management Group

Houston, TX

$16.25 - $21/hr

Other

Posted 11 days ago

Job description

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Position Title – Customer Service Representative

Position Goals

This is the job description for the Customer Service Representative position for Specialty Healthcare Billing and Consulting (SHBC) and additionally provides criteria for the evaluation of the position. The Customer Service Representative position plays a critical part in the medical billing process as well as the customer satisfaction for SHBC and their clients. Under the supervision of the Director of Patient Advocacy & Customer Service, the Customer Service Representative is responsible for conducting daily communications with patients and clients in respects to customer service-related tasks outlined by their supervisor. The Customer Service Representative will meet or exceed the daily and monthly productivity and performance goals set forth by the Director of Patient Advocacy & Customer Service. Additionally, the Customer Service Representative will have excellent customer service skills and have the ability to communicate effectively both written and verbally, ensuring that the customer is well informed.

Position Responsibilities

Under the direction of the Director of Patient Advocacy & Customer Service, the Customer Service Representative for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to:

1. Maintain a high level of top-notch customer service and professionalism to a wide range of diverse customers

2. Ensuring that all patient billing questions, complaints, or requests of any kind are promptly addressed in the manner that secures maximum patient satisfaction

3. Ability to accept and implement coaching and feedback to ensure the ability of SHBC to achieve predetermined performance goals

4. Engaging customers on a daily basis via all forms of communications (phone, email, etc.)

5. Utilization and successful navigation through multiple computer-based applications with speed and attention to detail

Position Requirements

The requirements for employment as the Customer Service Representative for Specialty Healthcare Billing & Consulting are:

1. Excellent communication skillset; both written and verbal

2. Must be able to type 50 wpm and be able to use 10-key by touch at a rapid pace for multiple hours per day when needed

3. Must have a basic understanding of Explanation of benefits (EOBs) as well as the possess the ability to explain (in detail when necessary) to customers

4. Working knowledge and a demonstrated proficiency in at least one insurance company's billing process

5. Experience with dealing with a high volume of customers in a fast-paced environment

6. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority

Education/Experience
High School Diploma or GED – required
1 year experience in a high-paced, medical billing environment – preferred
Certification or degree in medical billing – desired

Physical Demands
1. Requires some bending, stooping, stretching
2. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
3. Requires the ability to speak with customers for multiple hours per day
4. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
5. Requires lifting papers or boxes up to 50 pounds occasionally
6. Requires dexterity to type 50 wpm or more
7. Work is performed in an office environment. Involves frequent contact with staff members
8. Work may be stressful at times; high-pressured, fast-paced environment with significant telephone and personal disruption
9. Must be willing to work overtime as needed to meet business objectives

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