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Customer Service Representative Part Time Jobs in New York

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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Customer Service Representative Part Time information

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How much do customer service representative part time jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service representative part time in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What is a customer service representative part time?

Customer Service Representative Part Time jobs involve assisting customers with their inquiries, complaints, and service requests, typically in a call center, retail, or office environment. Part-time representatives work fewer hours than full-time staff, often providing support during peak times, evenings, or weekends. Their main responsibilities include answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These roles require strong communication skills, patience, and the ability to handle stressful situations. Part-time positions can be a great option for students or those seeking flexible work schedules.

What are the key skills and qualifications needed to thrive as a customer service representative part time?

To thrive as a Customer Service Representative Part Time, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for resolving customer issues efficiently and maintaining high satisfaction levels in a fast-paced environment.

How do part-time customer service representatives typically balance their schedules and workload?

Part-time Customer Service Representatives often work flexible shifts, which can include evenings, weekends, or split shifts to accommodate business needs and personal commitments. While the workload varies by company and industry, clear communication with supervisors and team members is key to managing responsibilities effectively. Most part-time representatives are integrated into the same training and support systems as full-time staff, ensuring they are well-prepared to handle customer inquiries and resolve issues. Balancing the schedule may require proactive time management and ongoing coordination with the scheduling team.

What is the difference between Customer Service Representative Part Time vs Customer Support Specialist Part Time?

AspectCustomer Service Representative Part TimeCustomer Support Specialist Part Time
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; technical or product-specific knowledge may be preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, online chat, email support; focus on technical or product support
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, electronics, and service industries
Common Search & Comparison IntentCustomer Service Representative Part Time vs Customer Support Specialist Part Time

While both roles involve assisting customers, Customer Service Representative Part Time positions typically focus on general inquiries and transactional support, whereas Customer Support Specialist Part Time roles often require technical knowledge to resolve product or service issues. The choice depends on your skills and career interests within customer support environments.

Can you work from home as a customer service representative part time?

Many part-time customer service representatives have the option to work from home, especially if the employer offers remote positions. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific software or hardware. Availability of remote work varies by company and position, so it is important to confirm with the employer during the application process.

What are the most commonly searched types of Customer Service Representative jobs in New York?

The most popular types of Customer Service Representative jobs in New York are:

What cities in New York are hiring for Customer Service Representative Part Time jobs?

Cities in New York with the most Customer Service Representative Part Time job openings:

Customer Service Representative Part Time jobs near you
Infographic showing various Customer Service Representative Part Time job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Customer Service Representative

Petro Home Services

Queens, NY • On-site

$16.50 - $22.50/hr

Part-time

Medical, Dental, Retirement

Re-posted 8 days ago

Petro Home Services rating

7.9

Company rating: 7.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

84th of 284 rated repair and maintenance companies

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
  • Preparing account changes
  • Troubleshooting and resolving customer issues
  • Identifying and acting upon potential new sales opportunities
  • Assisting with customer retention
  • Working with other departments to ensure timely resolution of customer issues
  • Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

Requirements:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Ability to work well in a fast paced environment
  • Excellent telephone skills
  • Strong troubleshooting abilities
  • Solid negotiating skills
  • Computer proficient
  • Must be flexible for weekday and weekend shifts

Benefits:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

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