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Customer Service Representative Customer Service Representative Jobs in Decatur, GA

TransPak

Customer Service Representative

Peachtree Corners, GA · On-site

$15.25 - $20.50/hr

Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we are humbled by the long-term relationships earned through the packaging solutions we offer, including design ...

Ova Technologies

Customer service representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

# Customer Service Representative (CSR) - ## Position Overview We are seeking a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible ...

TransPak

Customer Service Representative

Norcross, GA · On-site

$15.25 - $20.50/hr

Manage and maintain all emails that come into the Customer Service group email, including: * Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative

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Customer Service Representative Customer Service Representative information

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How much do customer service representative customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; one-on-one customer interactionsCall centers; inbound or outbound calls
Industry UsageRetail, banking, healthcare, telecomTelecommunications, tech support, sales

Both roles involve assisting customers and require similar credentials. Customer Service Representatives typically handle direct interactions in various industries, while Call Center Agents focus on phone-based support in call centers. The main difference lies in the work environment and interaction method, but both roles aim to improve customer satisfaction and resolve issues efficiently.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience, a high school diploma or equivalent, and familiarity with customer service tools like CRM software can improve chances; some roles may require specific certifications or training.

What exactly does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions and ensure customer satisfaction.

What cities near Decatur, GA are hiring for Customer Service Representative Customer Service Representative jobs?

Cities near Decatur, GA with the most Customer Service Representative Customer Service Representative job openings:

Customer Service Representative Customer Service Representative jobs near you
Infographic showing various Customer Service Representative Customer Service Representative job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Customer Service Representative

Roswell, GA • On-site

Stoner's Pizza Joint
Restaurants • 1 - 10 employees
Learn more about Stoner's Pizza Jointexternal

$14.75 - $20/hr

Full-time

Re-posted 3 hours ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

DESCRIPTION
Job Summary
We are looking for a friendly, dependable, and customer-focused Customer Service Representative (CSR) to join our team and help serve America's Best Pizzas!
As a CSR, you will be responsible for creating a welcoming experience for every customer. Your primary duties include taking orders at the front counter and over the phone, entering orders accurately into the POS system, processing payments, preparing and distributing customer orders, and providing helpful product and service information with a positive attitude.
You will also work closely with the rest of the restaurant team to keep daily operations running smoothly and maintain a clean, organized, and inviting environment.
Job Responsibilities
Responsibilities include, but are not limited to:
  • Greet and welcome customers in a friendly and professional manner.
  • Take customer orders in person and over the phone.
  • Accurately enter orders into the POS system.
  • Process customer payments and handle transactions.
  • Answer customer questions and address concerns to the best of your ability.
  • Respond to customer complaints calmly, respectfully, and professionally.
  • Promote our products and company in a positive and enthusiastic manner.
  • Provide customers with a pleasant and inviting experience.
  • Receive hands-on training and in-the-moment coaching to develop your skills.
  • Assist management with daily store operations and other assigned tasks.
  • Prepare customer orders and assist with kitchen preparation when needed.
  • Bag, box, wrap, and distribute completed orders accurately.
  • Hand completed orders to customers and third-party delivery representatives.
  • Clean, maintain, and stock the showroom, work areas, and kitchen.
  • Follow all company rules, policies, procedures, and safety regulations.
  • Work as part of a team to help ensure efficient and friendly restaurant operations.

What We're Looking For
The ideal candidate is:
  • Friendly, outgoing, and customer-focused.
  • Reliable and dependable.
  • Able to communicate clearly and professionally.
  • Comfortable working in a fast-paced restaurant environment.
  • Able to remain calm and positive when handling customer concerns.
  • Willing to learn and accept coaching and feedback.
  • A team player who is willing to assist wherever needed.
  • Able to maintain a clean and organized work environment.

REQUIREMENTS
  • Must be 16 years of age or older.
  • Able to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Comfortable using restaurant kitchen equipment as needed and following proper procedures.
  • Familiar with POS/KPS systems and able to learn the systems quickly.
  • Understands and follows food hygiene and sanitation guidelines.
  • Able to accurately enter orders using a computer keyboard or touch screen.
  • Demonstrates strong time-management skills to keep orders moving and meet shift goals.
  • Flexible to work scheduled shifts, including evenings, weekends, and holidays as needed.
  • Can meet the physical demands of a restaurant, including standing, lifting, carrying, and moving throughout the shift.

At Stoner's Pizza Joint, the name is memorable, and yes, our food is positively addictive. We're a fast-paced, food-loving restaurant brand built on the kind of culture that makes each shift feel like a chance to create something great. From our signature dough recipe, developed 30 years ago, to the updates we've made under new leadership, we're committed to honoring what pizza fans love while continuously improving what's next. Today, we're focused on delivering the flavors, freshness, and guest experience people want right now and building a concept that keeps getting better into the future. As a Customer Service Representative, you'll be right at the heart of that experience. You'll help guests feel welcome, make sure orders and requests are handled with care, and support a team that works hard, communicates clearly, and moves with purpose. Whether you're looking for full-time or part-time hours, you'll find a welcoming environment where your contribution matters, your energy is appreciated, and great service is part of the recipe for success.

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