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Customer Service Representative Customer Service Representative Jobs in Alaska

MFCP

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

MFCP INC

Customer Service Representative

Anchorage, AK

$15.75 - $21.50/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write ...

Ottimo Resources

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative A leading freight forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with ...

Speedy Glass

Customer Service Representative

Wasilla, AK · On-site

$15.75 - $21.50/hr

Customer Service Representative Speedy Glass is currently hiring for a Customer Service Representative at our store in Wasilla, AK! Our Customer Service Representative opportunity comes with ...

Speedy Glass

Customer Service Representative

Wasilla, AK · On-site

$15.75 - $21.50/hr

Our Customer Service Representative opportunity comes with competitive pay depending on experience. This role is full-time with a set schedule Monday-Friday. As a Customer Service Representative, you ...

AA2IT

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative Location: 600 E 57th Place Anchorage AK 99518 Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated ...

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All JobsCustomer Service Representative Customer Service Representative JobsCustomer Service Representative Customer Service Representative Jobs in Alaska

Customer Service Representative Customer Service Representative information

What is the difference between Customer Service Representative Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; one-on-one customer interactionsCall centers; inbound or outbound calls
Industry UsageRetail, banking, healthcare, telecomTelecommunications, tech support, sales

Both roles involve assisting customers and require similar credentials. Customer Service Representatives typically handle direct interactions in various industries, while Call Center Agents focus on phone-based support in call centers. The main difference lies in the work environment and interaction method, but both roles aim to improve customer satisfaction and resolve issues efficiently.

How to get hired as a customer service representative?

To get hired as a customer service representative, candidates should have strong communication skills, a customer-focused attitude, and basic computer proficiency. Relevant experience, a high school diploma or equivalent, and familiarity with customer service tools like CRM software can improve chances; some roles may require specific certifications or training.

What exactly does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions and ensure customer satisfaction.

What cities in Alaska are hiring for Customer Service Representative Customer Service Representative jobs?

Cities in Alaska with the most Customer Service Representative Customer Service Representative job openings:

Customer Service Representative Customer Service Representative jobs near you
Infographic showing various Customer Service Representative Customer Service Representative job openings in Alaska as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Fairbanks, AK • On-site

Procare Home Medical
Health Care and Social Assistance • 51 - 200 employees
Learn more about Procare Home Medicalexternal

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 18 days ago

Job description

Customer Service Representative (CSR)

Make a difference in the lives of patients every day!

ProCare Home Medical is growing and looking for a Customer Service Representative (CSR) to join our team. In this vital role, you'll be the first point of contact for our patients, caregivers, and referral sources -- helping them get the medical equipment, supplies, and support they need with care and accuracy.

If you're organized, compassionate, and thrive in a fast-paced healthcare environment, we'd love to meet you.

What You'll Do

As a CSR, you'll handle a variety of responsibilities that keep our patients' care running smoothly:

  • Greet and assist customers in person, over the phone, or via the web.
  • Process patient orders quickly, accurately, and according to policy.
  • Verify insurance coverage and complete necessary documentation.
  • Enter and maintain patient and referral source information in computer systems.
  • Coordinate deliveries, set-ups, and follow-ups for home medical equipment.
  • Respond to customer inquiries and resolve issues with professionalism and empathy.
  • Support retail sales, intake, and inventory coordination.
  • Maintain compliance with HIPAA, Medicare, and all company standards.
What You Bring
  • High School Diploma or equivalent (required).
  • Excellent customer service and phone skills (required).
  • 2 years of HME/DME experience and knowledge of medical terminology (preferred).
  • Proficient data entry skills; able to type 40+ wpm and use 10-key by touch (preferred).
  • Strong multitasking, organization, and problem-solving abilities.
  • Ability to think quickly, stay calm under pressure and provide outstanding service.
Physical & Mental Requirements
  • Regularly work at a computer, phone, or front counter.
  • Lift/move up to 25 lbs regularly (up to 55 lbs occasionally).
  • Excellent attention to detail and fine motor dexterity.
  • Ability to focus, calculate figures, and handle sensitive information and confidentiality.
Why You'll Love Working at ProCare
  • Competitive pay (DOE).
  • Comprehensive medical, dental, and vision insurance.
  • Life insurance, paid holidays, and PTO.
  • Supportive, team oriented environment.
  • Opportunities for growth and cross-training.

Join a team that take pride in helping people breathe easier, move better, and live healthier. Apply today and be the welcoming voice of ProCare Home Medical!

Apply