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Customer Service Representative Account Executive Jobs in Reston, VA

PrideStaff

Customer Service Representative

Lorton, VA · On-site

$18/hr

M-F, 8:30am-5:00pm Full-Time Job Responsibilities : · Assist with Account Receivables · Help ... Whether you're an entry-level worker or a senior executive, an HR Manager or a front line ...

Defense Technology Equipment Inc.

Be Seen First

Aviation Account Executive

Sterling, VA · On-site

ACCOUNT EXECUTIVE An aerospace company in Sterling, VA is looking for an Account Executive to find ... The ideal candidate will have a talent for sales and experience in customer service. We expect you ...

AVI Foodsystems, Inc.

Account Executive

Washington, DC · On-site

... customer service, innovative solutions, and a commitment to creating value for every client we ... Represent AVI Foodsystems with professionalism, integrity, and passion * Contribute to our mission ...

AVI Foodsystems, Inc.

Account Executive

Washington, DC · On-site

... customer service, innovative solutions, and a commitment to creating value for every client we ... Represent AVI Foodsystems with professionalism, integrity, and passion * Contribute to our mission ...

AVI Foodsystems, Inc.

Account Executive

Washington, DC · On-site

... customer service, innovative solutions, and a commitment to creating value for every client we ... Represent AVI Foodsystems with professionalism, integrity, and passion * Contribute to our mission ...

Socket.dev

Account Executive

Washington, DC · On-site

$250/hr

Accurate weekly representation of top opportunities & pipeline via MS Dynamics Education ... To leverage customer, industry, product and service knowledge to develop long-term growth ...

CORAS, Inc.

Account Executive - Navy

Mclean, VA · On-site

$140K - $200K/yr

Forecast accurately and maintain opportunity information within CRM.* Represent CORAS at industry ... Prior military service or civilian service within the Department of the Navy.* Experience with AI ...

Coras

Account Executive - Navy

Mclean, VA · On-site +1

$140K - $200K/yr

Forecast accurately and maintain opportunity information within CRM. * Represent CORAS at industry ... Prior military service or civilian service within the Department of the Navy. * Experience with AI ...

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All JobsCustomer Service Representative Account JobsCustomer Service Representative Account Executive JobsCustomer Service Representative Account Executive Jobs in Reston, VA

Customer Service Representative Account Executive information

See Reston, VA salary details

$41.6K

$66.7K

$102K

How much do customer service representative account executive jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer service representative account executive in Reston, VA is $66,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $92,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Representative and Account Executive?

AspectCustomer Service RepresentativeAccount Executive
Primary RoleAssist customers, handle inquiries, resolve issuesAcquire and manage client accounts, drive sales
Required SkillsCommunication, problem-solving, product knowledgeSales, negotiation, relationship management
Work EnvironmentCall centers, retail, customer support teamsSales offices, client meetings, business development
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM experience

While both roles involve communication and client interaction, Customer Service Representatives focus on support and issue resolution, whereas Account Executives are primarily responsible for sales and client acquisition. Understanding these differences helps job seekers find the right position based on their skills and career goals.

Is a Customer Service Representative Account Executive a good entry level position?

A Customer Service Representative Account Executive role is often considered an entry-level position that provides foundational skills in customer communication, problem-solving, and sales. It typically requires strong interpersonal skills and may involve training on CRM tools and product knowledge, making it suitable for those starting their careers in customer service or sales. However, the specific requirements and advancement opportunities can vary by company.
Customer Service Representative Account Executive jobs near you

Customer Service Representative

Washington, DC • On-site

Jobs for Lebanon
See more jobs at Jobs for Lebanonexternal

$1.3K/mo

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

Phoenix Offshore is an organization that connects U.S. businesses with Lebanese talent across various services, and in this case, we are recruiting Lebanese talent for a privately held & Lebanese-owned insurance agency headquartered in Washington, DC. As an all-lines insurance broker, they have been serving domestic and international communities with success since 1970. They offer a wide range of insurance products and risk management services, including Embassies & Diplomatic Missions, Commercial, Life and Disability, Employee Benefits, and Private Clients.

Given that the agency is client-focused, customer experience is at the top of its priorities. The client's most valued asset is its people. Finding the right people is vital to providing a great customer service experience. Their human capital is their competitive advantage; it is what truly separates them from what the competition views as the industry standard for customer service. As recipients of the GOLD Stevie Award for Best in Customer Service, their standards for providing the best customer experience are extremely high. This position offers ample training and the opportunity to join an exceptional American firm that is expanding its international presence.

Job Description

The Customer Service Representative provides customer service to clients, in addition to assisting and supporting the account management team with a wide range of responsibilities and tasks including:

  • Provide administrative support to Account Executive and Account Manager.
  • Assist Account Executives/Managers in coordinating all aspects of client activities.
  • Provide exceptional customer service by communicating and responding to clients and carriers in a timely manner via phone or email.
  • Handle multiple types of customer experience inquiries, resolve service concerns, document customer requests, and complete changes to policies which do not require a license.
  • Effectively manage claim inquiries and follow up.
  • Contact insurance carriers for acknowledgement, status, and potential escalation for pending claims.
  • Assist with billing retrieval and follow up with clients for payments and documentation.
  • Assist with Mortgagee change requests.
  • Assist with documentation for quotes received, policies issued and endorsements.
  • Assist account management team with eligibility requests.
  • Assist with billing audits and correcting errors by providing the necessary documentation.
  • Enter and update client policy information in agency management system Epic.
  • Update and organize client files and records.
  • Data entry and research.
  • Assist with projects as needed to support team and agency.

This is a full-time position with an expectation to be online and available from 8:30 AM to 5:30 PM EST (15:30 to 00:30 Beirut Time) Monday through Friday. This role has a salary of $1300/month.

Qualifications

  • Highly fluent in both English and Arabic
  • 2+ years of professional work experience
  • 1-2 years of experience in customer service
  • Excellent working knowledge of Microsoft Word, Excel, and PowerPoint.
  • Self-motivated with the ability to work effectively as part of a team or on individually assigned tasks
  • The ability to work in a fast-paced environment where time-management and prioritization skills are essential
  • Detail-oriented and systematic in their working style
  • Able to quickly learn new critical internal work management software
  • Access to a high-functioning computer and exceptional internet connection

Additional Information

All your information will be kept confidential according to EEO guidelines.

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