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Customer Service Rep Jobs in Victoria, TX (NOW HIRING)

Sherwin-Williams

Customer Service Specialist

Victoria, TX

$15.75 - $21/hr

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.

Home Depot

Pro Customer Service/Sales

Victoria, TX · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Victoria, TX · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Liveops

Remote Spanish Bilingual Customer Service

Victoria, TX · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Victoria, TX

Customer Service Rep information

See Victoria, TX salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service rep in Victoria, TX is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.52 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Victoria, TX?

The most popular types of Customer Service Rep jobs in Victoria, TX are:

What are popular job titles related to Customer Service Rep jobs in Victoria, TX?

For Customer Service Rep jobs in Victoria, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Victoria, TX look for?

The top searched job categories for Customer Service Rep jobs in Victoria, TX are:

What cities near Victoria, TX are hiring for Customer Service Rep jobs?

Cities near Victoria, TX with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Victoria, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,508 per year, or $17.6 per hour.

Food Service Representative (FSR) #30 Victoria, TX

CL THOMAS GROUP

TX • On-site

Full-time

Re-posted 8 days ago

Job description

Food Service Representative reports to the Food Service Lead, Food Service Manager. The Food Service Representative is responsible for the operation of the Food Service business during their shift.
Minimum Qualifications and Prerequisites:
  • High school diploma (or equivalent) or relevant experience in the retail/convenience/food service industry
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must be well organized and manages time well.
  • Possess good people management skills.
  • Works as scheduled by the Store Manager. Availability must be flexible to include but not limited to working all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.
  • Must be able to work alone, as well as in a group.
  • Must have good personal hygiene.
  • Must be able to handle multiple tasks simultaneously.
    Essential Duties & Responsibilities
  • Greet each customer with a friendly smile and provide them with prompt courteous service and complete the customer transaction in a timely manner.
  • Abides by the company dress code and local health regulations concerning personal hygiene and practices. While on duty, wears a hairnet and apron while preparing and serving food, shirts tucked in and wears a name badge.
  • Overtime, develop and maintain customer relationships by recognizing regular customers as well as new comers, learning their names, and remembering their favorite item.
  • Responsible for providing our customers with the best buying experience possible.
  • Responsible for maximizing sales and profits.
  • As assigned, complete daily and weekly food service paperwork.
  • Follows product recipes, production procedures, proper ingredients, and correct portions.
  • Consistently maintain food service cleanliness standards, including but not limited to:
  • Clean up spills. Keep all glass/guards, work surfaces and display/holding cases clean.
  • Restock condiments/supplies, keep customer food prep/sitting area stocked/clean and empty trash receptacles in the food service area.
  • Wash and sanitize all food service utensils, pots and pans.
  • Maintain all food products at proper temperatures.
  • Report maintenance needs to the Manager.
  • Report any safety incident or injury to the Manager.
  • Ability to open and close the food service operation if applicable or in case of an emergency.
  • Record on a daily basis bad merchandise/waste and take appropriate action.
  • As assigned, completes all reports and/or forms in a timely fashion with a high degree of accuracy to insure correct reporting.
  • Adhere to all company policies.
  • The Food Service Representative may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

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