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Customer Service Rep Jobs in Stockbridge, GA (NOW HIRING)

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CUSTOMER SERVICE REPRESENTATIVE

Conyers, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Openwork, LLC

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Da MaddHouze

Customer Service Representative

Cumberland, GA

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Stockbridge, GA

Customer Service Rep information

See Stockbridge, GA salary details

$8

$16

$22

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Stockbridge, GA is $16.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.84 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Stockbridge, GA?

The most popular types of Customer Service Rep jobs in Stockbridge, GA are:

What are popular job titles related to Customer Service Rep jobs in Stockbridge, GA?

For Customer Service Rep jobs in Stockbridge, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Stockbridge, GA look for?

The top searched job categories for Customer Service Rep jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Customer Service Rep jobs?

Cities near Stockbridge, GA with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Stockbridge, GA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $33,341 per year, or $16 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Jonesboro, GA

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!

*401K, Health, Dental, Vision, Short- and Long-Term Disability Plans! Paid Holidays, Vacation, and Sick Time Plans!

REQUIREMENTS/QUALIFICATIONS

Qualified candidates must be "A GO GETTER" with excellent personality, communication skills, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all customer service representatives as potential branch managers. Customer Service Representatives who receive first consideration for promotion are those who excel not only at their own job but understand the positions of The Branch Manager. A high school diploma or equivalence is required.

JOB SUMMARY

The Customer Service Representative is responsible for assisting The Branch Manager achieve the required results in sales, business promotion, profits, operational collection standards, and tax preparation. The Customer Service Representative is responsible for getting results on their contact work by phone. This mainly consists of making contact via the telephone and scheduling office visits with customers. The Customer Service Representative also must be able to learn all tasks performed within the office and prepare to become a Branch Manager of their own location.

DUTIES & ESSENTIAL JOB FUNCTIONS

The Customer Service Representative plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties. Customer Service Representatives must have initiative and the ability to work independently. Candidates must have a valid driver's license, dependable transportation and current liability auto insurance coverage.

OTHER FUNCTIONS AND RESPONSIBILITIES

i. Solicit loans over the telephone and at the counter in the office.

ii. Sell all products and services offered over the telephone and in the office.

iii. Answers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages.

iv. Posts payments, gives customer credit references to inquiring creditors, and credit bureaus.

v. Completes loan documents and closes current refinance loans.

vi. Maintains cash drawer and prepares daily deposits of cash and checks.

vii. Makes telephone collection calls to past due customers and reports activities on each customer to the branch manager.

viii. Adjusts past-due payments for current slow customers.

ix. Participates in training development opportunities as directed by the Manager and District Supervisor.

x. Prepares daily, weekly and monthly reports.

xi. Assists in achieving tax preparation objectives, prepares, and files income taxes each tax season.

xii. Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.

xiii. It is the branch personnel's responsibility to consistently achieve company production standards.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.

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