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Customer Service Rep Jobs in Lubbock, TX (NOW HIRING)

Waste Connections

Customer Service Representative

Lubbock, TX · On-site

$12.25 - $16.75/hr

As a member of our team of Customer Service Representatives, you will feel like you're a part of something bigger than yourself. Our Customer Service team works together towards a common goal ...

Circle K

Customer Service Representative

Lubbock, TX

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Lubbock, TX

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Domino's

Customer Service Rep

Littlefield, TX · On-site

$13.50 - $18.50/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

Domino's Pizza

Customer Service Rep

Littlefield, TX · On-site

$13.50 - $18.50/hr

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize ...

dbi

Alterations Customer Service Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Lubbock, TX

Customer Service Rep information

See Lubbock, TX salary details

$8

$16

$23

How much do customer service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service rep in Lubbock, TX is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.98 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Lubbock, TX?

The most popular types of Customer Service Rep jobs in Lubbock, TX are:

What are popular job titles related to Customer Service Rep jobs in Lubbock, TX?

For Customer Service Rep jobs in Lubbock, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Lubbock, TX look for?

The top searched job categories for Customer Service Rep jobs in Lubbock, TX are:

What cities near Lubbock, TX are hiring for Customer Service Rep jobs?

Cities near Lubbock, TX with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Lubbock, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,575 per year, or $16.1 per hour.

Customer Service Representative

Fairway Lawns, LLC

Lubbock, TX • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description

NOW HIRING CUSTOMER SERVICE REPRESENTATIVE(S) FOR AN IMMEDIATE FULL-TIME JOB OPPORTUNITY!

STARTING PAY OF $20 - $24 PER HOUR BASED ON EXPERIENCE!


We are hiring a Customer Service Representative to join our team! In this role, you will assist customers by providing information, resolving inquiries, and ensuring a positive experience. As a Customer Service Representative, you will communicate via phone, email, and text interactions.


Responsibilities:

  • Respond to customer inquiries with professionalism and efficiency
  • Provide product and service information to assist customers
  • Troubleshoot issues and ensure timely resolution
  • Maintain accurate records and follow company policies.

Requirements

  • Previous experience as a Customer Service Representative preferred
  • Strong communication and problem-solving skills
  • Basic proficiency with Microsoft Office (Word, Excel, Outlook)
  • Ability to multitask in a fast-paced setting
  • Comfortable assisting customers within a call center environment

Why Join Our Team?

  • Competitive Pay & Growth - Earn well and advance in your career
  • Hands-On Training - Develop and refine your skills in customer service and problem-solving.
  • Supportive Team - Work with a friendly, hardworking crew that values you

Perks & Benefits

  • Weekly Pay 
  • Full Benefits - Health, dental, vision & more
  • Paid Time Off (PTO) & Paid Holidays
  • 401(k) with 5% Employer Match

Equal Employment Opportunity Statement

Our company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, as required by applicable law.

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