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Customer Service Rep Jobs in Hialeah, FL (NOW HIRING)

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

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Showing results 1-20

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Hialeah, FL

Customer Service Rep information

See Hialeah, FL salary details

$8

$17

$24

How much do customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service rep in Hialeah, FL is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are popular job titles related to Customer Service Rep jobs in Hialeah, FL? For Customer Service Rep jobs in Hialeah, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Hialeah, FL look for? The top searched job categories for Customer Service Rep jobs in Hialeah, FL are:
What cities near Hialeah, FL are hiring for Customer Service Rep jobs? Cities near Hialeah, FL with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 5% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,409 per year, or $17 per hour.

Customer Service Representative job

Apply for the Customer Service Representative job

Miami, FL

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

Join Our Team as a Customer Service Representative at Dunns Josephine Hotel!

Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment? If so, Dunns Josephine Hotel in sunny Miami, FL, is looking for you! We’re seeking a friendly and dedicated Customer Service Representative to be the face of our hotel and ensure every guest feels right at home.

About Us

At Dunns Josephine Hotel, we pride ourselves on offering a warm, welcoming, and luxurious stay for all our guests. Located in the heart of Miami, we blend modern comfort with personalized service to create unforgettable experiences. Our team is the backbone of our success, and we’re excited to welcome a new member to our growing family.

What You’ll Be Doing

As a Customer Service Representative, you’ll play a key role in ensuring our guests have a seamless and enjoyable stay. Your responsibilities will include:
- Greeting guests with a smile and assisting with check-ins and check-outs.
- Answering guest inquiries and resolving any issues promptly and professionally.
- Providing information about hotel amenities, local attractions, and services.
- Handling reservations and ensuring accurate record-keeping.
- Collaborating with other team members to maintain our high standards of service.

What We’re Looking For

We’re excited to meet candidates who bring enthusiasm and a guest-first mindset to the table. While no prior experience is required, here’s what we value:
- Excellent communication and interpersonal skills.
- A positive attitude and the ability to stay calm under pressure.
- Strong organizational skills and attention to detail.
- A team player who’s eager to contribute to a collaborative environment.

What We Offer

At Dunns Josephine Hotel, we believe in taking care of our team as much as we take care of our guests. Here are some of the benefits you’ll enjoy:
- 401K to help you plan for your future.
- Healthcare to keep you and your family covered.
- Paid Time Off (PTP) so you can recharge and relax.

Why Join Us?

At Dunns Josephine Hotel, we’re more than just a workplace—we’re a community. We value teamwork, integrity, and a commitment to excellence. Joining our team means becoming part of a supportive and welcoming environment where your contributions truly make a difference.

Ready to Apply?

If you’re ready to take the next step in your career and join a team that’s passionate about hospitality, we’d love to hear from you! Apply today and let’s create unforgettable guest experiences together at Dunns Josephine Hotel.

Apply