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Customer Service Rep Jobs in Biloxi, MS (NOW HIRING)

Domino's Franchise

Customer Service Rep

Moss Point, MS · On-site

$13.25 - $18/hr

Pizza Maker / Customer Service Representative (CSR / Insider) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non ...

QCHI

Customer Service Representative

Biloxi, MS · On-site

$14.25 - $19.25/hr

The Customer Service Representative opportunity is an entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Ocean Springs, MS · On-site

$14/hr

The Customer Service Representative opportunity is a Full Time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Ocean Springs, MS · On-site

$12.50 - $17.25/hr

The Customer Service Representative opportunity is a Full Time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

Circle K

Customer Service Representative

Biloxi, MS · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Gulfport, MS · On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Diberville, MS · On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Biloxi, MS

Customer Service Rep information

See Biloxi, MS salary details

$8

$16

$23

How much do customer service rep jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service rep in Biloxi, MS is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Biloxi, MS?

The most popular types of Customer Service Rep jobs in Biloxi, MS are:

What are popular job titles related to Customer Service Rep jobs in Biloxi, MS?

For Customer Service Rep jobs in Biloxi, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Biloxi, MS look for?

The top searched job categories for Customer Service Rep jobs in Biloxi, MS are:

What cities near Biloxi, MS are hiring for Customer Service Rep jobs?

Cities near Biloxi, MS with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Biloxi, MS as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,796 per year, or $16.7 per hour.

Customer Service Rep

Domino's Franchise

Moss Point, MS • On-site

$13.25 - $18/hr

Other

Posted 19 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,939 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Job Description: Pizza Maker / Customer Service Representative (CSR / Insider)

Position Title: Customer Service Representative (CSR) / Pizza Maker
Reports To: Assistant Manager / General Manager
FLSA Status: Non-Exempt
Location: Store Level

Position Summary

The Customer Service Representative (CSR), also known as an Insider, plays a key role in delivering an exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant.

CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products.

Essential Job Functions

Customer Service

  • Greet customers in person and over the phone in a friendly and professional manner
  • Take accurate food orders using the POS system
  • Answer questions about menu items, specials, and promotions
  • Resolve customer concerns and escalate issues to management when necessary

Food Preparation

  • Prepare pizzas and other menu items according to company standards
  • Follow food safety and sanitation guidelines
  • Ensure products are prepared quickly, accurately, and consistently
  • Maintain portion control and product quality

Store Operations

  • Operate cash registers and handle cash transactions accurately
  • Assist with stocking food items and supplies
  • Maintain a clean and organized work area
  • Help with opening and closing duties as assigned

Team Support

  • Work collaboratively with team members to ensure efficient store operations
  • Assist delivery drivers and management when needed
  • Follow company policies, procedures, and safety guidelines

Qualifications

  • Must be at least 16 years old (or meet state minimum age requirements)
  • Ability to work in a fast-paced team environment
  • Strong communication and customer service skills
  • Basic math and cash-handling skills preferred
  • Ability to follow instructions and work with minimal supervision

Physical Requirements

  • Ability to stand for extended periods of time
  • Ability to lift up to 25 pounds
  • Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
  • Ability to work near hot ovens and kitchen equipment

Work Environment

This position operates in a fast-paced restaurant environment with exposure to heat, cold, and moderate noise levels.

What We Offer

  • Flexible scheduling
  • Opportunities for advancement
  • Team-oriented work environment
  • Training and development opportunities

Qualifications:
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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