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Customer Service Rep Inbound Call Jobs in Newton, IA

U-Haul

Customer Service Representative

Marshalltown, IA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Marshalltown, IA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Marshalltown, IA · On-site

$14.75 - $20.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

Planet Fitness

Customer Service Representative

Altoona, IA · On-site

$15.50 - $21/hr

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience ...

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Showing results 21-40

All JobsCustomer Service Rep Inbound Call JobsCustomer Service Rep Inbound Call Jobs in Newton, IA

Customer Service Rep Inbound Call information

See Newton, IA salary details

$9

$17

$24

How much do customer service rep inbound call jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service rep inbound call in Newton, IA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

Bilingual Customer Service Representative

Bondurant, IA • On-site

Mom's Meals
Manufacturing • 501 - 1,000 employees
Learn more about Mom's Mealsexternal

$18/hr

Full-time

Retirement, PTO

Posted 13 days ago

Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

13th of 24 rated food delivery companies

Job description

Company Overview
 
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Mom’s Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Bilingual Customer Service Representatives. In this role, you’ll be one of the first friendly voices our Spanish-speaking customers connect with as they place meal orders. If you love helping people, enjoy talking with others, and are excited to learn and grow, this could be an awesome fit. We’re a mission-driven company doing meaningful work, and we’d love for you to be part of it.
 
The starting wage is $18.00/hour with weekly pay, PTO, and benefits available after 30 days of employment.
Work hours are Monday-Friday, 9:00am-6:00pm with the potential for overtime starting at 7:00am.
 
Address: 7000 Fleur Drive, Des Moines IA 50321
 
This position can start on Monday, September 28th or Monday, October 12th.

  • Position Responsibilities may include, but not limited to

  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed

  • Required Skills and Experience

  • Fluent in Spanish and English (Spoken & Written)
  • High school degree or GED
  • 1 year of previous customer service experience
  • Basic computer proficiency, including experience learning and using software in a work or school setting
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values

  • Preferred Skills and Experience

  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems, Microsoft Outlook, Microsoft Teams
  • Previous experience working with HIPAA policies and procedures

  • Physical Requirements

  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

  • Our team members enjoy:

  • Free Breakfast & Lunch
  • Casual Dress Code
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks 
  • PTO, 401k, & a Full benefits package

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