Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Representative (Nights)
Killeen, TX · On-site
$14.25 - $19.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... In this role, you'll be the first point of contact for customers handling inbound calls, resolving ...
Customer Service Representative (Nights)
Killeen, TX · On-site
$14.25 - $19.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... In this role, you'll be the first point of contact for customers handling inbound calls, resolving ...
Customer Service Rep I
San Antonio, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry. * High school diploma or GED.
Customer Service Rep I
San Antonio, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry. * High school diploma or GED.
Customer Service Representative
Lewisville, TX · On-site
$18 - $21/hr
About the Role As our Customer Service Representative (CSR), you are the central voice of our ... Inbound Call Management: Proficient in handling high volume in-bound calls, answering questions and ...
Customer Service Representative
Lewisville, TX · On-site
$18 - $21/hr
About the Role As our Customer Service Representative (CSR), you are the central voice of our ... Inbound Call Management: Proficient in handling high volume in-bound calls, answering questions and ...
Inbound Call Center Representative
Plano, TX · On-site
$21/hr
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
Quick apply
Inbound Call Center Representative
Plano, TX · On-site
$21/hr
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
Inbound Call Center Representative
Plano, TX · On-site
$21/hr
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
Inbound Call Center Representative
Plano, TX · On-site
$21/hr
... customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a ... We're seeking dedicated individuals to join our call center team, providing top-tier service to our ...
Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Be Seen First
Customer Service Representative (Hybrid Work Schedule)
Irving, TX · On-site
$20/hr
Job Summary The primary purpose of the Customer Service Representative I is to resolve all borrower ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Quick apply
Be Seen First
Customer Service Representative (Hybrid Work Schedule)
Irving, TX · On-site
$20/hr
Job Summary The primary purpose of the Customer Service Representative I is to resolve all borrower ... Prioritizes the needs of the business, completing assigned outbound calls as inbound call volume ...
Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Bilingual (Spanish) Customer Service Rep LHH is seeking a Bilingual Spanish Customer Service ... Customer support, contact center, or inbound call center experience * Experience handling escalated ...
Quick apply
Bilingual (Spanish) Customer Service Rep LHH is seeking a Bilingual Spanish Customer Service ... Customer support, contact center, or inbound call center experience * Experience handling escalated ...
Customer Service Rep I
San Antonio, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry. * High school diploma or GED.
Customer Service Rep I
San Antonio, TX · On-site
$14.50 - $19.50/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry. * High school diploma or GED.
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Customer Service Rep I
Irving, TX · On-site
$15.25 - $21/hr
As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Inbound call center experience in the health insurance industry preferred. * High school diploma or ...
Bilingual (Spanish) Customer Service Rep
Tomball, TX · On-site
$17 - $19/hr
Bilingual (Spanish) Customer Service Rep LHH is seeking a Bilingual Spanish Customer Service ... Customer support, contact center, or inbound call center experience * Experience handling escalated ...
Quick apply
Bilingual (Spanish) Customer Service Rep
Tomball, TX · On-site
$17 - $19/hr
Bilingual (Spanish) Customer Service Rep LHH is seeking a Bilingual Spanish Customer Service ... Customer support, contact center, or inbound call center experience * Experience handling escalated ...
Full-Time Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Manage inbound and outbound customer contacts in a courteous, professional, and timely manner
Full-Time Customer Service Representative
Dallas, TX · On-site
$16 - $21.50/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Manage inbound and outbound customer contacts in a courteous, professional, and timely manner
Customer Service Rep Inbound Call information
What cities in Texas are hiring for Customer Service Rep Inbound Call jobs?
Cities in Texas with the most Customer Service Rep Inbound Call job openings:
Customer Service Rep I
Irving, TX
WebTPA •
Insurance Services • 501 - 1,000 employees501 - 1,000 employees
$15.25 - $21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
WebTPA rating
8.2
Based on 7 frontline employees who took The Breakroom Quiz
Job description
Get To Know Us!
WebTPA, a GuideWell Company, is a healthcare third-party benefit administrator with over 30+ years of experience building unique benefit solutions and managing customized health plans.
What is your impact?
As a Customer Service Representative, you will be responsible for handling inbound customer calls from both providers and members related to healthcare benefits.
- In office at 6535 SH-161 S, Irving Texas 75039
- $18.00 per hour + Quarterly Bonus!
- Full time position
- Comprehensive Benefits
- Training Hours: Monday to Friday 8:00am to 4:30pm CST
- Work Hours: Monday to Friday with 8hr shift between the hours of 7:00am to 7:00pm CST
What Will You Be Doing:
- Successfully complete a 4 week training program.
- Answer inbound calls from providers and members.
- Provide resolution for questions about benefits, claims and eligibility.
- Document notes of each call to ensure all information is saved.
- Ensure adherence of Customer Service metrics:
Average monthly After Call Work (AUX) time
Average monthly hold time
Average monthly staff time
Average monthly talk time
Average monthly quality - Handle call backs and escalations as necessary.
Qualifications:
- 0-1 years related work experience.
- Inbound call center experience in the health insurance industry preferred.
- High school diploma or GED required
- Professional phone voice and etiquette required
- Demonstrated proficiency in Microsoft Word, Excel and Outlook
- Excellent verbal and written communication skills are required.
What We Can Offer YOU!
To support your wellbeing, comprehensive benefits are offered. As a WebTPA employee, you will have access to:
- Medical, dental, vision, life and global travel health insurance
- Life insurance, Short- and long-term disability programs
- Leave programs to support personal circumstances.
- 401(k) includes employer contribution match
- Paid time off, volunteer time off, and 11 holidays
- Additional voluntary benefits options available
- Comprehensive wellness program
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for interns and part-time employees may differ.
General Physical Demands:
- Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.
We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.
About WebTPA
Sourced by ZipRecruiter
Industry
Insurance services
Company size
501 - 1,000 Employees
Headquarters location
Irving, TX, US
Year founded
1993