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Customer Service Rep Inbound Call Jobs in Alabama

Lincare Holdings

Customer Service Rep

Opelika, AL · On-site

$14.75 - $20/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

Lincare Holdings

Customer Service Rep

Oxford, AL · On-site

$12.75 - $17.50/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

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Customer Service Rep Inbound Call information

What cities in Alabama are hiring for Customer Service Rep Inbound Call jobs?

Cities in Alabama with the most Customer Service Rep Inbound Call job openings:

Customer Service Rep

Opelika, AL • On-site

Lincare Holdings
Health Care and Social Assistance • 10K+ employees
Learn more about Lincare Holdingsexternal

$14.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

495th of 898 rated healthcare providers

Job description

Customer Service Representative

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • Help with the training of employees
  • Calculate figures and amounts in reference to frequency and doses dispensed
  • Apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry required
  • Must meet any licensing requirements necessary for specific location
Physical Demands:

This employee must occasionally lift and/or move up to 50 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

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