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Customer Service Rep Fraud Jobs in Georgia (NOW HIRING)

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Customer Service Rep Fraud information

What does a customer service rep fraud do?

A Customer Service Rep Fraud, also known as a fraud specialist or fraud analyst, is responsible for assisting customers who may be victims of fraud or suspicious activities on their accounts. They investigate and resolve fraud claims, answer questions about account security, and help prevent further unauthorized transactions. These representatives work closely with customers to verify account information, document incidents, and provide guidance on protecting personal information.

What are the key skills and qualifications needed to thrive as a customer service rep fraud?

To thrive as a Customer Service Rep Fraud, you need strong analytical skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with fraud monitoring software, case management systems, and CRM tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure set top performers apart. These skills are crucial for accurately identifying fraudulent activity, protecting customers, and maintaining trust in financial services.

How does a customer service rep fraud typically collaborate with other departments to resolve fraud cases?

Customer Service Rep Fraud professionals frequently work alongside risk management, fraud investigation, and IT teams to thoroughly resolve suspicious transactions and account activities. They often serve as the first point of contact for affected customers, gathering detailed information and escalating complex cases to specialized investigators. Effective communication and accurate documentation are essential, as reps must relay findings and updates between departments to ensure swift and secure resolutions. This collaborative environment helps build a strong fraud prevention framework and enhances the customer experience.

What is the difference between Customer Service Rep Fraud vs Customer Service Rep?

AspectCustomer Service Rep FraudCustomer Service Rep
CredentialsHigh school diploma; training in fraud detectionHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, financial institutions, online supportRetail, telecom, banking customer support
Employer & IndustryFinancial services, insurance, bankingRetail, telecom, banking sectors
Search & Comparison IntentUnderstanding fraud-specific roles in customer serviceGeneral customer service roles

Customer Service Rep Fraud focuses on handling fraud-related issues, detecting suspicious activity, and preventing financial crimes. In contrast, Customer Service Rep handles general customer inquiries, product support, and service issues. While both roles require strong communication skills, Customer Service Rep Fraud emphasizes fraud awareness and security protocols, making it more specialized within customer support teams.

What cities in Georgia are hiring for Customer Service Rep Fraud jobs?

Cities in Georgia with the most Customer Service Rep Fraud job openings:

Infographic showing various Customer Service Rep Fraud job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

CSR - Customer Service Representative

Grovetown, GA • On-site

Domino's
Food and Beverage Stores • 10K+ employees

$10/hr

Full-time

Re-posted 16 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,947 frontline employees who took The Breakroom Quiz


Job description

DESCRIPTION
We are looking for Customer Service Representatives with hustle, personality and people skills! Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Make product for customers to Domino's Standards
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
REQUIREMENTS
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US