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Customer Service Program Analyst Jobs in Tennessee

US Department of the Treasury

Program Analyst

Memphis, TN · On-site

$125K/yr

WHAT IS TAXPAYER SERVICES ?A description of the business units can be found at: * Position(s) are ... Refundable Credits Program Management: Examination Policy & Coordination. REVIEW THE ADDITIONAL ...

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County Program Analyst

Fayetteville, TN · On-site

$40K/yr

... customer service functions that indicate the ability to: analyze problems, gather pertinent data, and recognize solutions; plan and organize work; resolve conflict; communicate effectively both ...

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County Program Analyst

Smithville, TN · On-site

$40K/yr

... customer service functions that indicate the ability to: analyze problems, gather pertinent data, and recognize solutions; plan and organize work; resolve conflict; communicate effectively both ...

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County Program Analyst

Manchester, TN

$40K/yr

... customer service functions that indicate the ability to: analyze problems, gather pertinent data, and recognize solutions; plan and organize work; resolve conflict; communicate effectively both ...

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County Program Analyst

Centerville, TN · On-site

$40K/yr

... customer service functions that indicate the ability to: analyze problems, gather pertinent data, and recognize solutions; plan and organize work; resolve conflict; communicate effectively both ...

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County Program Analyst

Ripley, TN

$40K/yr

... customer service functions that indicate the ability to: analyze problems, gather pertinent data, and recognize solutions; plan and organize work; resolve conflict; communicate effectively both ...

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Customer Service Program Analyst information

What cities in Tennessee are hiring for Customer Service Program Analyst jobs?

Cities in Tennessee with the most Customer Service Program Analyst job openings:

Program Analyst

Franklin, TN • On-site

US Department of the Treasury
Public Administration • 10K+ employees
Learn more about US Department of the Treasuryexternal

$106K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

WHAT IS LARGE BUSINESS & INTERNATIONAL (LB&I)?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • LBI - Office of Program and Business Solutions - PBS:TPS:BSP: Compliance Operations Support

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE GS-13: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience includes:

  • Experience applying management and organizational principles to evaluate programs, projects, and studies; assessing the efficiency and effectiveness of operations; and develop recommendations for operational improvement.
  • Experience leading the planning, scheduling, coordination, monitoring, and evaluation of projects or studies involving multiple organizational functions, work processes, or affected parties.
  • Experience analyzing project and operational data to identify problem areas, trends, deficiencies, resource requirements, and factors affecting the accomplishment of program or project objectives.
  • Experience applying budgeting methods and techniques to prepare resource analyses and estimates, evaluating resource requirements, and recommend adjustments supporting project or program objectives.
  • Experience presenting findings and recommendations through reports and briefings and negotiating resolutions to disputed recommendations, resource issues, or project-related conflicts.

AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.


For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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