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Customer Service Program Analyst Jobs in California

E-logic is hiring a Program Analyst I to support the Commander, Naval Surface Force, U.S. Pacific ... Coordinate the intake, tasking, tracking, and closeout of CNSP audits (DoD IG, Naval Audit Service ...

Health Program Analyst II

Los Angeles, CA · On-site

$6.6K - $9.5K/mo

CMMD is adopting a streamlined structure that prioritizes exceptional customer service and ... Prepares written analyses, summaries, and recommendations to support Program Manager decision ...

Program Analyst

El Segundo, CA · On-site

$120K - $160K/yr

Description SAIC's Horizon program is seeking you, our latest Program Analyst to support the U.S ... customer regarding funding commitments, obligations, and expenditures as well as drafting and ...

Program Analyst

El Segundo, CA · On-site

$120K - $160K/yr

... customer regarding funding commitments, obligations, and expenditures as well as drafting and ... professional services. We integrate emerging technology, rapidly and securely, into mission ...

Facilities Program Analyst

Port Hueneme, CA · On-site

$39.42 - $44.84/hr

By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the ... The Facilities Program Analyst will be a key personnel position for the Facilities Analyst ...

Health Program Analyst II

Los Angeles, CA · On-site

$6.6K - $9.5K/mo

CMMD is adopting a streamlined structure that prioritizes exceptional customer service and ... Prepares written analyses, summaries, and recommendations to support Program Manager decision ...

Program Analyst

El Segundo, CA · Hybrid

$120K - $160K/yr

Program Management Subcategory: Project Analyst Schedule: Full-Time Shift: Day Job Travel: Yes ... customer regarding funding commitments, obligations, and expenditures as well as drafting and ...

This Retirement Program Analyst/Specialist position has a starting pay range of $30.00 - $35.00 per ... service quality, timely deliverables, and alignment with plan objectives. * Coordinate with ...

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Customer Service Program Analyst information

What cities in California are hiring for Customer Service Program Analyst jobs?

Cities in California with the most Customer Service Program Analyst job openings:

Program Analyst

San Diego, CA • On-site

$75K/yr

Full-time

Re-posted 19 days ago


Job description

E-logic is hiring a Program Analyst I to support the Commander, Naval Surface Force, U.S. Pacific Fleet (COMNAVSURFPAC) Inspector General (IG) office. This role provides essential database management, audit coordination, and logistical support.


Key Responsibilities:


  • Manage the Navy Inspector General Hotline Tracking System (NIGHTS) daily to open, track, update, and close local complaints and cases.
  • Maintain the Excel-based CNSP IG Tickler and Admiral's database daily ; deliver daily case status reports to the Inspector General.
  • Coordinate the intake, tasking, tracking, and closeout of CNSP audits (DoD IG, Naval Audit Service, etc.). Route audit report stages to appropriate commands.
  • Format official Navy correspondence error-free ; coordinate logistics for command visits, witness interviews, meetings, and VTCs. Ensure strict security of PII.

Requirements:


  • Secret Clearance is mandatory.
  • High School Diploma or GED.
  • Minimum of 1 year of experience working in a Navy Inspector General office utilizing the NIGHTS system.
  • Must be an active NIGHTS user with current database access/credentials established prior to start.
  • Formal certification in the NIGHTS system.
  • Demonstrated proficiency with Hotline Completion Report (HCR) formats for both Naval IG and DoD IG.
  • Deep understanding of Navy IG complaint intake procedures and audit/assessment processes.
  • Familiarity with the three report stages of the Navy Audit System: Discussion Draft, Management Response, and Final Report.


Important Notice:

This role is part of a proposal for the the Commander, Naval Surface Force, U.S. Pacific Fleet (COMNAVSURFPAC). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.