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Customer Service Professionals Jobs (NOW HIRING)

UL Solutions

Customer Service Professional III

Bentonville, AR · Hybrid

$13.25 - $16.75/hr

UL Solutions is seeking a Customer Service Professional III to join our team in Bentonville, AR. In this role, you will manage and coordinate client accounts, ensuring deadlines are met, internal and ...

eTeam

Customer Service

Taylorsville, UT

$15 - $20.50/hr

Our Medical Devices team in Salt Lake City, UT is looking for an entry-level Customer Service professional to join their dynamic team. * You will report directly to the Customer Service Supervisor ...

Alphabe Insight Inc

Customer Service Trainer

Cincinnati, OH · On-site

$55K - $60K/yr

We are a forward-thinking company committed to innovation and professionalism, offering our clients ... We are seeking a Customer Service Trainer to join our dynamic team in Cincinnati, OH. The ideal ...

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How much do customer service professionals jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service professionals in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is often required. Patience, active listening, and a positive attitude help individuals excel in handling diverse customer needs and challenging situations. These skills and qualities are crucial for ensuring customer satisfaction, loyalty, and the overall reputation of the organization.

What are some common challenges Customer Service Professionals face, and how can they effectively manage them?

Customer Service Professionals often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. To manage these effectively, professionals rely on strong communication, empathy, and problem-solving skills, as well as ongoing training provided by employers. Many organizations also provide support through team collaboration, mentoring, and access to knowledge bases, helping staff remain confident and efficient when faced with challenging situations.

What is the difference between Customer Service Professionals vs Customer Support Specialists?

AspectCustomer Service ProfessionalsCustomer Support Specialists
CredentialsHigh school diploma or equivalent; some roles may require certifications in communication or customer serviceSimilar credentials; often require technical knowledge or certifications related to specific products or services
Work EnvironmentCall centers, retail, online support, in-person interactionsCall centers, technical support centers, online chat, email support
Employer & Industry UsageRetail, hospitality, telecom, e-commerceTech companies, software firms, electronics, telecommunications
Common Search & ComparisonCustomer Service ProfessionalsCustomer Support Specialists

Customer Service Professionals and Customer Support Specialists both focus on assisting customers, but the former often handles general inquiries across various industries, while the latter may specialize in technical or product-specific support, often requiring technical certifications. Both roles are vital for maintaining customer satisfaction and loyalty.

What are Customer Service Professionals?

Customer Service Professionals are individuals who assist customers by addressing inquiries, resolving issues, and providing information about products or services. They act as the main point of contact between a company and its customers, ensuring satisfaction and maintaining positive relationships. These professionals may work in various settings, such as call centers, retail stores, or online platforms, and require strong communication and problem-solving skills. Their primary goal is to enhance the customer experience and support business retention.
What cities are hiring for Customer Service Professionals jobs? Cities with the most Customer Service Professionals job openings:
What states have the most Customer Service Professionals jobs? States with the most job openings for Customer Service Professionals jobs include:
Customer Service Professionals jobs near you
Infographic showing various Customer Service Professionals job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 72% Full Time, 11% Part Time, 2% Temporary, and 11% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Residential HVAC Service Technician

Service Professionals

Union, NJ

$24.04 - $96.15/hr

Full-time

Medical, Dental, Retirement

Posted 5 days ago

Job description

Residential HVAC Service Technician

We invite full-time Residential HVAC Service Technicians to join our team in Union, NJ.

*Those with no HVAC experience should sign up on our *careers page* to get updates for Apprenticeships & Helper positions.*

Who We Are

Service Professionals is a family-owned home services company serving most of New Jersey since day one. We do plumbing, heating, cooling, and electrical — and we're not a franchise. We're your neighbors. And we're building something we're proud of.

???? Join us on this remarkable road, where every day our success story is written with thumbs pointed up.

What We Offer

We take care of our people — because that's how they take care of our customers.

Depending on experience, base pay ranges from $25–$50/hr. With our uncapped performance bonuses, high performers can earn $100,000–$200,000+ in total compensation.

  • Top-of-Market Pay: We benchmark against the industry and aim to beat it. Our bonus program is uncapped and rewards the work you actually do.

  • Full Benefits: Health and dental paid with deductibles covered. 401k for full-time staff.

  • Your Own Truck: Gas card included. Take it home and get dispatched from there — no commute.

  • Real Career Growth: We've promoted from within since the beginning. If you want to grow, we're the spot.

  • Fewer On Call: Everyone in the department does an on-call rotation before you do another. It works out to once every 12-14 weeks.

  • Consistent hours: We can't guarantee hours, but we're committed to dominating local marketing so that we keep the calendars full.

Who You Are

You're the kind of tech we'd send to our own mother's house without thinking twice.

  • You take pride in doing the job right, especially when nobody's checking.

  • You're comfortable with technology — ServiceTitan, iPads, digital invoicing. It's part of the job.

  • You know how to talk to homeowners. You can sit at a kitchen table, explain the options, and help someone make the right call for their home and budget.

  • You hold yourself to a standard. You track your numbers because you care about being good at this.

What You Know

  • Strong residential HVAC knowledge — you've been running service calls and diagnosing real problems in real homes.

  • Solid understanding of safety regulations and local codes.

  • Valid driver's license with a clean driving record.

  • Fluent in English.

What Will You Do?

You'll run residential HVAC service and repair calls — including the tough ones. You'll diagnose issues, present honest options, and build relationships with customers who call back and ask for you by name.

Day to day, that means:

  • Diagnosing and resolving HVAC issues across a range of equipment — furnaces, heat pumps, mini-splits, central A/C, boilers.

  • Spotting potential problems early to prevent callbacks and breakdowns.

  • Walking homeowners through their options — repair vs. replace, financing, service agreements — so they can make an informed decision.

  • Owning your numbers. You'll know your metrics and hold yourself accountable for hitting revenue and service goals.

We Are An Equal Opportunity Employer

Service Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Physical Demands/Working Conditions

(All Trades and Warehouse Departments)

To perform the duties of this job, you are regularly expected to sit, stand, walk, kneel, squat, stoop hands to finger, handle controls, hear, and talk. You must be able to reach with your hands and arms, climb ladders, and work in hot/cold environments such as crawl spaces. You will regularly lift 50+ pounds. Specific vision abilities required include close vision and the ability to adjust focus.

The work environment can vary depending on the season and scope of work - you will be expected to be outside throughout multiple seasons.

???? Apply now to join a remarkable team!

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