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Customer Service Printing Jobs in Missouri (NOW HIRING)

Maxcess

Customer Service Representative

Eureka, MO · On-site

$13.50 - $18.25/hr

Customer Service Representative Act as the face of RotoMetrics to customers Provide best-in-class ... dimensional prints and use basic geometry Ability to problem-solve and navigate customer ...

BTC Bank

Customer Service Representative

Cameron, MO · On-site

$15.25 - $20.75/hr

Perform customer requested research, including printing statement and check copies. * Input ... service. * Ability to work independently and to carry out assignments to completion within ...

BTC Bank

Customer Service Representative

Tipton, MO · On-site

$14 - $19/hr

Perform customer requested research, including printing statement and check copies. Input, maintain ... exemplary customer service. Ability to work independently and to carry out assignments to ...

BTC Bank

Customer Service Representative

Bunceton, MO · On-site

$13.75 - $18.75/hr

Perform customer requested research, including printing statement and check copies. * Input ... service. * Ability to work independently and to carry out assignments to completion within ...

BTC Bank

Customer Service Representative

Cameron, MO · On-site

$15.25 - $20.75/hr

Perform customer requested research, including printing statement and check copies. * Input ... service. * Ability to work independently and to carry out assignments to completion within ...

BTC Bank

Customer Service Representative

Tipton, MO · On-site

$14 - $19/hr

Perform customer requested research, including printing statement and check copies. * Input ... service. * Ability to work independently and to carry out assignments to completion within ...

FedEx Office

Retail Customer Service Associate

Earth City, MO · On-site

$14.25 - $15.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

FedEx Office

Retail Customer Service Associate

Fenton, MO · On-site

$14.25 - $15.75/hr

Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services * Provides an outstanding customer service ...

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Customer Service Printing information

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.
What are popular job titles related to Customer Service Printing jobs in Missouri? For Customer Service Printing jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Customer Service Printing jobs in Missouri look for? The top searched job categories for Customer Service Printing jobs in Missouri are:
Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Representative

Maxcess

Eureka, MO • On-site

$13.50 - $18.25/hr

Other

Re-posted 25 days ago

Maxcess rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

319th of 487 rated machine equipment manufacturers

Job description

Customer Service Representative

Act as the face of RotoMetrics to customers

Provide best-in-class customer service to internal and external customers, by managing the needs of the customer through all channels.

Recommend best product based on customers' business application and technical requirements.

Configure quotes and orders to customer specification within 2-4 hours of receipt

Thoroughly communicate directly with customers, to ensure quote/order accuracy

Collaborate efficiently with supporting departments, to provide accurate products to customers, meet customers' delivery time requirements, manage complaints and returns, and ensure timely invoice payments

Educate customers about terminology and product offerings, to improve customer satisfaction

Tactfully enforce company policies to external customers (customer-incurred fees, units on hold limits, etc)

Proactively ensure that customer-specific requirements are documented and current

Identify trends in customer satisfaction and dissatisfaction, and communicate with management and field sales (Technical Sales Managers) as needed

Cultivate an environment of collaboration, open communication, and accountability

Promote waste minimization, energy conservation, and other efforts to meet environmental objectives

Other duties as assigned to meet departmental and company objectives

Bachelor's degree from four-year college/university in business, sales, or engineering, and minimum two years' experience acting as a customer service representative

OR GED/high school diploma with a minimum of four years' experience acting as a customer service representative

Willingness to undergo 12-24mo training period, and to constantly learn new processes, terminology, and products

Position located in Eureka, MO or Meadows of Dan, VA

Ability to wear personal protective equipment (if entering designated manufacturing areas)-safety shoes, safety glasses, hearing protection, etc.

Hybrid office/work from home opportunity following initial training period

Excellent organizational skills

Excellent written and verbal communication skills

Self-motivation to fully own complicated tasks and with minimal supervision

Basic mechanical aptitude, ability to read dimensional prints and use basic geometry

Ability to problem-solve and navigate customer dissatisfaction while maintaining professionalism and motivation

Proficiency in Microsoft Outlook

Experience in Tag and Label, print, or manufacturing industries

Experience configuring products and/or parts

Working knowledge of Salesforce and/or Oracle

Maxcess is an equal employment opportunity employer. We do not discriminate on the basis of race, religion, sex, disability, age, pregnancy, national origin, sexual orientation, or any other characteristic protected by applicable law. We are committed to diversity and inclusion, and all qualified candidates are encouraged to apply.

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