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Customer Service Operations Supervisor Jobs in Seattle, WA

Operations Supervisor

Tacoma, WA ยท On-site

$72K - $80K/yr

Manage service quality and efficiency through daily observations, monitoring of exception and ... Strong customer relation skills, demonstrated ability to interact with key decision makers

New

Operations Supervisor

Tacoma, WA ยท On-site

$72K - $80K/yr

Overall leadership of Logistics Service Representatives, including recruitment, onboarding ... customer relation skills, demonstrated ability to interact with key decision makers Process ...

Operations Supervisor

Tacoma, WA ยท On-site

$72K - $80K/yr

Our people are at the heart of what we do and how we support our customers. We work as one team, we ... How you Will Contribute: โ€ข Overall leadership of Logistics Service Representatives, including ...

Propane Operations Supervisor

Gig Harbor, WA ยท On-site

$80K - $98K/yr

This role is ideal for a proven leader who prioritizes safety, operational excellence, and exceptional customer service while remaining actively involved in day-to-day operations. The Supervisor will ...

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Showing results 1-20

Customer Service Operations Supervisor information

See Seattle, WA salary details

$50.6K

$140.7K

$154.2K

How much do customer service operations supervisor jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer service operations supervisor in Seattle, WA is $140,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,500.00 and $152,500.00 per year, depending on experience, location, and employer.

What does a customer service operations supervisor do?

A customer service operations supervisor oversees daily customer service activities, manages staff, ensures service quality, and implements policies to improve customer satisfaction. They often analyze performance metrics, coordinate with other departments, and may use tools like CRM software to monitor interactions.

What cities near Seattle, WA are hiring for Customer Service Operations Supervisor jobs?

Cities near Seattle, WA with the most Customer Service Operations Supervisor job openings:

Infographic showing various Customer Service Operations Supervisor job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $140,748 per year, or $67.7 per hour.

Service Operations Supervisor - Seattle

Seattle, WA โ€ข On-site

Other

Posted 12 days ago


Job description

Job Title: Service Operations Supervisor

Reports to: Service Department Manager

Division: Retail

OVERVIEW

The Service Operations Supervisor of the Rolex Boutique SCP workshop is responsible for the process flow of all Rolex customer repairs. This role will serve as the central communication point between the manufacturer, the Long Island City service facility, the in-store watchmaker(s) and the clients.

ESSENTIAL JOB RESPONSIBILITIES

  • Service intake, data entry and associated follow-up on all client repairs
  • Assist the watchmaker(s) with the technical workflow to ensure efficient turnaround time
  • Monitor and track productivity standards to meet volume goals and ensure due dates are adhered to
  • Review and maintain sufficient spare parts, tools and supplies as well as order parts needed for specific repairs
  • Serve as a liaison between the store and the Long Island City Service facility
  • Process all inbound/outbound service-related shipments
  • Maintain a safe workshop free from risks by complying with Bucherer USA established safety policies and procedures

QUALIFICATIONS

  • Multi-tasker with strong organizational skills
  • Experience developing operational strategies
  • Polished and passionate communicator with excellent interpersonal and multidisciplinary project skills
  • Experience in the timepiece industry with technical service knowledge base
  • Demonstrated success building team relationships within a store/company environment
  • Proficient Microsoft Office computer skills

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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