... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
Supervises most processes directly including people, systems, customer needs, equipment, etc ... Supervise logistics operations including customer service, freight loading and unloading, dispatch ...
Supervises most processes directly including people, systems, customer needs, equipment, etc ... Supervise logistics operations including customer service, freight loading and unloading, dispatch ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
... and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc ...
Operations Supervisor
Atlanta, GA · On-site
$26.60 - $32.41/hr
And more The Operations Supervisor oversees the day-to-day administrative and business operations ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
$26.60 - $32.41/hr
And more The Operations Supervisor oversees the day-to-day administrative and business operations ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Mcdonough, GA · On-site
$69K/yr
... service operations. The Supervisor plans, organizes, help staff, directs, and controls the ... Plan, direct, train and implement warehouse and customer service employees to meet productivity and ...
New
Operations Supervisor
Mcdonough, GA · On-site
$69K/yr
... service operations. The Supervisor plans, organizes, help staff, directs, and controls the ... Plan, direct, train and implement warehouse and customer service employees to meet productivity and ...
New
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
OPERATIONS SUPERVISOR
Atlanta, GA · On-site
$60K - $65K/yr
Operations Supervisor Location: Atlanta, Georgia Qualifications: * Minimum of 3-5 years of Global ... Monitor service quality and ensure customers receive timely and accurate shipment updates.
OPERATIONS SUPERVISOR
Atlanta, GA · On-site
$60K - $65K/yr
Operations Supervisor Location: Atlanta, Georgia Qualifications: * Minimum of 3-5 years of Global ... Monitor service quality and ensure customers receive timely and accurate shipment updates.
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
OPERATIONS SUPERVISOR
Atlanta, GA · On-site
$60K - $65K/yr
Operations Supervisor Location: Atlanta, Georgia Qualifications: * Minimum of 3-5 years of Global ... Monitor service quality and ensure customers receive timely and accurate shipment updates.
Quick apply
OPERATIONS SUPERVISOR
Atlanta, GA · On-site
$60K - $65K/yr
Operations Supervisor Location: Atlanta, Georgia Qualifications: * Minimum of 3-5 years of Global ... Monitor service quality and ensure customers receive timely and accurate shipment updates.
Operations Supervisor
Atlanta, GA · On-site
$60K - $65K/yr
... of the largest full-service recyclers in the country. Today, the team continues to pioneer ... Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility ...
Quick apply
Operations Supervisor
Atlanta, GA · On-site
$60K - $65K/yr
... of the largest full-service recyclers in the country. Today, the team continues to pioneer ... Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility ...
Operations Supervisor
Atlanta, GA · On-site
$60K - $65K/yr
... of the largest full-service recyclers in the country. Today, the team continues to pioneer ... Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility ...
Quick apply
Operations Supervisor
Atlanta, GA · On-site
$60K - $65K/yr
... of the largest full-service recyclers in the country. Today, the team continues to pioneer ... Understands our feedstock by given customer segments: Manufacturing, Demo & Contractors, Facility ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Operations Supervisor
Atlanta, GA · On-site
And more Description The Operations Supervisor oversees the day-to-day administrative and business ... This role monitors operational performance, implements service improvement initiatives, and ...
Service Operations Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
Andy's Pool Service is looking for a highly organized, customer-focused Service Operations Coordinator to help keep our residential and commercial service operations running smoothly. This role ...
Quick apply
Service Operations Coordinator
Atlanta, GA · On-site
$60K - $70K/yr
Andy's Pool Service is looking for a highly organized, customer-focused Service Operations Coordinator to help keep our residential and commercial service operations running smoothly. This role ...
Operations Supervisor
Alpharetta, GA · On-site
As an Operations Supervisor within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. May lead improvement ...
Operations Supervisor
Alpharetta, GA · On-site
As an Operations Supervisor within PNC's AR Advantage Operations organization, you will be based in ... Provides consultation and advice to service partners and customers. May lead improvement ...
Operations Supervisor
Alpharetta, GA · On-site
As an Operations Supervisor within PNC's AR Advantage organization, you will be based in Milton, GA ... Provides consultation and advice to service partners and customers. May lead improvement ...
Operations Supervisor
Alpharetta, GA · On-site
As an Operations Supervisor within PNC's AR Advantage organization, you will be based in Milton, GA ... Provides consultation and advice to service partners and customers. May lead improvement ...
Customer Service Operations Supervisor information
See Decatur, GA salary details
$43.4K - $51.5K
3% of jobs
$51.5K - $59.6K
0% of jobs
$59.6K - $67.7K
3% of jobs
$67.7K - $75.8K
2% of jobs
$75.8K - $83.8K
2% of jobs
$83.8K - $91.9K
3% of jobs
$91.9K - $100K
1% of jobs
$100K - $108.1K
1% of jobs
$108.1K - $116.1K
0% of jobs
$116.1K - $124.2K
1% of jobs
$125K is the 25th percentile. Wages below this are outliers.
$124.2K - $132.3K
83% of jobs
$43.4K
$120.8K
$132.3K
How much do customer service operations supervisor jobs pay per year?
As of Sep 13, 2026, the average yearly pay for customer service operations supervisor in Decatur, GA is $120,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,800.00 and $130,800.00 per year, depending on experience, location, and employer.
What does a customer service operations supervisor do?
A customer service operations supervisor oversees daily customer service activities, manages staff, ensures service quality, and implements policies to improve customer satisfaction. They often analyze performance metrics, coordinate with other departments, and may use tools like CRM software to monitor interactions.
What cities near Decatur, GA are hiring for Customer Service Operations Supervisor jobs?
Cities near Decatur, GA with the most Customer Service Operations Supervisor job openings:
Operations Supervisor - Transportation (Supply Chain/Logistics)
Atlanta, GA • On-site
Penske
• Automobile Dealers • 10K+ employees10,000+ employees
Full-time
Re-posted 15 days ago
Penske Corporation rating
8.7
Based on 80 frontline employees who took The Breakroom Quiz
Job description
Are you an energetic and team-oriented leader focused on commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as activities and tasks?
Do have a demonstrated ability and desire to succeed, grow, learn, and apply new skills?
Do you a have proven record to motivate, engage, coach, and communicate with team members?
Do you have a demonstrated ability to drive process improvement and lead change?
Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations.
The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.
Position Summary:
Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including people, systems, customer needs, equipment, etc. workforce and equipment scheduling. Responsible for performance management of direct reports. making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.
In this role, the Operations Supervisor is bonus eligible based on individual and location performance.
Shift: The hours are Monday- Friday; 9:00 pm - 7:00 am. Flexibility required around the peak season, holiday, short staffed, and business needs.
Major Responsibilities:
People
- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
- Establish and sustain that performance standards are communicated that are specific and measurable
- Interview hourly associates and provide recommendations for hire
- Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
- Motivate and engage associates by focusing on team accomplishments and recognition
Operations
- Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
- Conduct team meetings
- Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
- Complete all necessary records and reports in a timely and accurate fashion
Finance
- Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
- Understand the relationship between decision-making and profitability
- Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
Safety
- Ensure day-to-day management and associate activities are aligned with the location safety strategy
- Provide associates with communication, training, feedback, and direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and company policies and procedures
- Conduct safety observations
Growth / Customer Experience
- Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
- Ensure the customer knows that we are committed to helping them meet their objectives
- Determine areas that could benefit from Continuous Improvement efforts
Fleet/Assets
- Properly plan work assignments to ensure effective use of fleet equipment
- Work with hourly associates to ensure they understand safe and efficient operation of equipment
- Work with vendors to ensure equipment is maintained
- Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
- Other projects and tasks as assigned by supervisor
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Job Qualifications:
- Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
- Must have ability to work efficiently and independently with strong time management and organizational skills
- Strong written/oral communication skills and the ability to actively listen are required
- Ability to manage through a problem, think critically, and make decisions independently
- Ability to drive process improvement and lead change
- Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
- Must demonstrate ownership & responsibility to run the operation with a sense of urgency
- High School Diploma or equivalent required
- Bachelor's Degree preferred
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
Physical Requirements:
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
What Penske Corporation employees say
Pay
Benefits
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Workplace
Get the full story on Breakroom
About Penske
Sourced by ZipRecruiter
When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.
Industry
Automobile dealers
Company size
10,000+ Employees
Headquarters location
Bloomfield Hills, MI, US