The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team ...
The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team ...
The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team ...
Quick apply
The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our customers and operations teams. In this role, you'll orchestrate daily activities including crew ...
We're seeking a dynamic Customer Service Representative to serve as the vital link between our customers and operations teams. In this role, you'll orchestrate daily activities including crew ...
Manager, Customer Service
Vermilion, AB · On-site
The role combines facility operations, grain procurement, customer service, and team leadership to drive financial performance, operational excellence, and business growth. What You'll Be Doing:
Manager, Customer Service
Vermilion, AB · On-site
The role combines facility operations, grain procurement, customer service, and team leadership to drive financial performance, operational excellence, and business growth. What You'll Be Doing:
Customer Service Manager
Hinton, AB · On-site
CA$16.95/hr
In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key ...
Customer Service Manager
Hinton, AB · On-site
CA$16.95/hr
In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key ...
Customer Service Associate
Stettler, AB · On-site
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
Customer Service Associate
Stettler, AB · On-site
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service ... Operations teams. This is an in office position, working Monday - Friday 8am-4:30pm. Benefits:
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CA$50K - CA$60K/yr
Customer Service Representative We are looking for a motivated and enthusiastic Customer Service ... Operations teams. This is an in office position, working Monday - Friday 8am-4:30pm. Benefits:
We have locations, operations, and deployment worldwide. Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with ...
We have locations, operations, and deployment worldwide. Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with ...
Customer Service Associate
Calgary, AB · On-site
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
Customer Service Associate
Calgary, AB · On-site
Ability to follow instructions and interpret operational documents is required * Must be able to ... Excellent customer service and relationship management skills are required * Strong organizational ...
Why this role matters The Customer Service Manager plays a critical role in driving customer satisfaction, operational excellence, and team performance at the branch level. By ensuring that all ...
New
Why this role matters The Customer Service Manager plays a critical role in driving customer satisfaction, operational excellence, and team performance at the branch level. By ensuring that all ...
New
Customer Service Manager
Edmonton, AB · On-site
Why this role matters The Customer Service Manager plays a critical role in driving customer satisfaction, operational excellence, and team performance at the branch level. By ensuring that all ...
New
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Customer Service Manager
Edmonton, AB · On-site
Why this role matters The Customer Service Manager plays a critical role in driving customer satisfaction, operational excellence, and team performance at the branch level. By ensuring that all ...
New
Administrative & Operational * Accurately enters and processes quotes, orders, service requests, warranty claims, and replacement parts orders. * Maintains a high level of accuracy in customer ...
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Administrative & Operational * Accurately enters and processes quotes, orders, service requests, warranty claims, and replacement parts orders. * Maintains a high level of accuracy in customer ...
Work collaboratively with branch operations and service teams to support customer needs What We're Looking For Required Skills & Qualifications * Exceptional customer service and communication skills
New
Work collaboratively with branch operations and service teams to support customer needs What We're Looking For Required Skills & Qualifications * Exceptional customer service and communication skills
New
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort ... Coordinate orders and activities with sales, operations, inventory, accounting, and other ...
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Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort ... Coordinate orders and activities with sales, operations, inventory, accounting, and other ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort ... Coordinate orders and activities with sales, operations, inventory, accounting, and other ...
Customer Service Representative
Fort Mcmurray, AB · On-site
CA$25/hr
Customer Service Representative Edmonton Valve & Fitting Location: 266 MacKay Crescent, Fort ... Coordinate orders and activities with sales, operations, inventory, accounting, and other ...
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. * Ensures that any customer complaints have been resolved in a satisfactory ...
Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. * Ensures that any customer complaints have been resolved in a satisfactory ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). * Manages, loads, and ...
Customer Service Administrator
Calgary, AB • On-site
Classic Fire + Life Safety
Full-time
Posted 18 days ago
Job description
Company Description
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?
Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.
Why join the Classic team?
- CFLS is a caring company who values our staff.
- CFLS is local and is part of the community.
- CFLS is a full-service fire protection contractor.
- A great working environment with opportunities for career advancement.
- Supportive, people-first culture focused on performance
- Comprehensive Group benefits.
- Educational assistance program.
- Employee referral bonus program.
- Meaningful work in a life safety-driven industry
Job Description
The Customer Service Administrator is motivated, and knowledgeable in the fire protection and life safety industry, with a strong administrative focus to support the company's Service back-end operations. The Customer Service Administrator will be responsible for owning the invoicing process of the Service Operations cycle. This position will require an ability to work effectively with other team members such as Service Coordinators, Service Sales Executives, Service Supervisor, accounting Team, and customers. The Customer Service Administrator will support service delivery back-end administrative functions and provide quality control support to ensure accurate and complete creation and distribution of invoices. This job description is to be used as a guideline only and may not incorporate all functions of the job.
Tasks & Responsibilities:
- Own the Service Invoicing function from invoice creation o submission
- Work from "Completed Jobs" report generated from Service Trade daily
- Review completed jobs for accuracy, information; reaching back to Service Coordinators if needed
- Generate invoice ensuring billing notes, customer PO's, transaction date, bill-to etc. are correct
- Send invoice in proper format; Service Trade link, outside email, portal submission etc.
- Own Invoicing Portal entries, ensuring invoices are properly uploaded for payment
- Be first point of contact for rejected / disputed invoices, and escalating as required
- Assist with parts inventory control management
- Providing back-up support to Reception/front desk, including phone coverage
- Other tasks and duties as required by the Service Operations Manager
Qualifications:
- Minimum 3 years' experience in administrative support position
- Working knowledge of Fire & Life Safety Codes, Standards and System would be considered an asset
- Strong attention to details and record keeping focus to ensure quality of invoice submission
- Able to process documentation and understand completeness formatting and consistency requirements
- Understanding and ability to work with enterprise-wide systems and applications
- Good interpersonal skills with staff and customers, and a willingness to work as a Team
- Efficient and comfortable with technology and software applications
- Working knowledge of Service Processes and Reporting requirements
We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.