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Customer Service Manager Csm Jobs in Reno, NV (NOW HIRING)

empire

Service Manager

Reno, NV · On-site

Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...

empire

Service Manager

Reno, NV · On-site

Develop and maintain the best possible relationship between the customer and the service operation ... Ability to manage people and resources effectively. * Strong customer service skills. * Strong ...

Wolters Kluwer

Sales Business Retention Rep

Carson City, NV · On-site

$49K - $56K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

Luxdynamics

Customer Service Supervisor

Reno, NV · On-site

We are looking for a detail-oriented and hard-working Customer Service supervisor to join our team. The ideal candidate can function in a fast-paced environment and will oversee all supply chain and ...

Stord, Inc.

Customer Experience Manager

Reno, NV · On-site

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...

Stord

Customer Experience Manager

Reno, NV

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... As a Customer Experience Manager I, you will serve as the primary liaison between customers and ...

Five Below

Customer Experience Manager

Sparks, NV · On-site

$18.25/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

Five Below

Customer Experience Manager

Sparks, NV

$18.25/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Partners with the store manager to recruit, train, coach, develop and supervise all crew members.

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Showing results 21-40

All JobsCustomer Service Csm JobsCustomer Service Manager Csm JobsCustomer Service Manager Csm Jobs in Reno, NV

Customer Service Manager Csm information

See Reno, NV salary details

$24.4K

$57.8K

$100.7K

How much do customer service manager csm jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer service manager csm in Reno, NV is $57,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager Csm vs Customer Support Supervisor?

AspectCustomer Service Manager CsmCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops strategies, manages escalationsSupervises daily support operations, manages support agents, handles customer issues
Required SkillsLeadership, communication, problem-solving, CRM proficiencyCustomer support knowledge, team management, communication skills
Work EnvironmentOffice-based, managerial setting, cross-department collaborationSupport center, call center, or helpdesk environment
Common CertificationsCustomer Service certifications, leadership trainingSupport certifications, technical support training

The Customer Service Manager Csm typically has broader strategic responsibilities and oversees multiple teams, while the Customer Support Supervisor focuses on daily support operations and team supervision. Both roles require strong communication skills and customer service knowledge, but the Csm often handles escalations and develops policies, whereas the Supervisor manages support staff directly.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor performance metrics, and coordinate with other departments to improve service quality, often using tools like CRM software. Strong communication, leadership skills, and problem-solving abilities are essential for this role.

What cities near Reno, NV are hiring for Customer Service Manager Csm jobs?

Cities near Reno, NV with the most Customer Service Manager Csm job openings:

Customer Service - Self Storage Manager

Reno, NV • On-site

Public Storage
Warehousing and Storage • 5 - 10K employees
Learn more about Public Storageexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Public Storage rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

Job description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.00 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
  • Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
  • Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) 

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0234

What Public Storage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Public Storage logo

About Public Storage

Sourced by ZipRecruiter

Public Storage is a leading self-storage real estate investment trust (REIT) in the United States. With thousands of storage facilities across the country, Public Storage offers convenient and secure storage solutions for individuals and businesses. Public Storage facilities provide a range of storage unit sizes to accommodate various needs, from personal belongings to commercial inventory. Public Storage well-maintained and clean facilities are equipped with advanced security systems, including electronic gate access, surveillance cameras, and on-site management, ensuring the safety and protection of stored items.

Industry

Warehousing and storage

Company size

5,001 - 10,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1972

Social media

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