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Customer Service Manager 65000 Jobs (NOW HIRING)

Safe Fleet

Customer Service Manager

Belton, MO · On-site

Description Customer Service Manager ROM Manufacturing Position Summary The Customer Service Manager is responsible for leading and developing the customer service function to deliver exceptional ...

ActOne Group

Customer Service Manager

Fontana, CA

Customer Service Manager Location: Fontana, CA (On-Site) A growing distribution company is seeking a hands-on Customer Service Manager to lead a team of Account Coordinators supporting customers ...

Kop-Coat, Inc.

Customer Service Manager

Batavia, OH · On-site

Customer Service Manager Key Resin Company - Batavia, OH Are you ready to take the next step in your career with a stable, growing company? Key Resin Company, a high-performance flooring manufacturer ...

Motocol

Customer Service Manager

Denver, CO

The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who ...

TransCore

Customer Service Manager

Auburn, MA

$90K/yr

Under the direction of the CSC Program Manager, the Customer Service Manager is primarily responsible for the overall operations and performance of the Customer Care Department, the Walk-in Centers ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Addison Group

Customer Service Manager

Irving, TX

$85K - $100K/yr

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Bi-Mart Corporation

Customer Service Manager

Deer Park, WA · On-site

$19.75 - $21.40/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

TK Cups-Sorg's

Customer Service Manager

Fitchburg, MA · On-site

$65K - $80K/yr

TK Cups - Customer Service Manager Fitchburg, MA 01420 • Full Time • $65,000-$80,000 About TK Cups TK Cups is an Arch Promo Group operating company based in Fitchburg, MA. We decorate and fulfill ...

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All JobsCustomer Service Manager 65000 Jobs

Customer Service Manager 65000 information

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$24.5K

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$101K

How much do customer service manager 65000 jobs pay per year?

As of Jun 13, 2026, the average yearly pay for customer service manager 65000 in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager 65000 vs Customer Support Supervisor?

AspectCustomer Service Manager 65000Customer Support Supervisor
Required CredentialsHigh school diploma or equivalent; often a bachelor's degree; customer service certificationsHigh school diploma or equivalent; some roles prefer customer service or supervisory certifications
Work EnvironmentOffice setting, managing customer service teams, interacting with clients and staffCall centers or support departments, overseeing support staff and handling escalations
Employer & Industry UsageRetail, telecommunications, finance, healthcareTech companies, retail, service industries
Common Search & ComparisonCustomer Service Manager 65000 vs Customer Support Supervisor

The Customer Service Manager 65000 typically holds a higher level of responsibility, overseeing larger teams and strategic planning, while the Customer Support Supervisor focuses on daily team management and support operations. Both roles require strong communication skills and customer service experience, but the manager position often involves more leadership and decision-making duties.

Customer Service Manager

Customer Service Manager

Integrated Power Services

Rock Hill, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Integrated Power Services rating

7.2

Company rating: 7.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

108th of 218 rated repair and maintenance companies

Job description

IPS is seeking dedicated Office and  Customer Service Manager to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the scenes. Your professional growth and development are our priority, so your opportunities here are unlimited. We care for our team members, offering a comprehensive benefits package, work-life balance, and job stability. If you thrive in a fast-paced environment where you will be recognized and appreciated, you would be a great fit at IPS.
Responsibilities and Expectations:   
As a Customer Service Manager for IPS, you will serve as the primary contact for our customers for their entire motor repair experience—from quote through delivery of the motor. The Customer Service Manager will be responsible for the development and training of their team.
  • Develop and implement training programs that focus on customer service best practices, communication skills, product knowledge, and problem-solving
  • Responsible for overseeing the daily operations of the customer service department
  • Communicate with customers in all aspects.
  • Research and communicate with IPS vendors on parts and part delivery.
  • Assist in achieving financial targets set out by the Annual Operating Plan (AOP) 
  • Develop and present quotations and technical and commercial proposals to customers.
  • Review customer purchase orders for accuracy and compliance with quotation.
  • Help mediate critical issues with customers.
  • Ensure that all customer requirements, such as inspections, data collection, and delivery of materials, are being met.
  • Led the effort to improve key customer facing metrics: (time to quote, approval to ship, and ship to invoice) as well as key IPS metrics: (margin performance vs. work plans, labor utilization, direct and indirect costs).
  • Work with the repair shop to determine the most efficient repair pricing for customers. 
  • Review mechanic tear-down sheets to provide customers with the best possible pricing while achieving the best possible margins for the service center.
  • Review parts requested by mechanics to determine cost (get quotes on non-stock parts from the appropriate manufacturer) and order where appropriate.
  • Use in-house resources for assistance (SMEs).
  • Estimate labor hours for quoting purposes & material pricing.  Determine if replacement is a more economical option.
  • Research historical pricing to determine the right price to win repair jobs.
  • Work with the sales team to alter pricing where appropriate.
  • Price Field Service jobs on a time and materials basis.
  • Input pricing for completed jobs and prep job for A/R to generate invoice.

Qualifications and Competencies:
  • Technical background with electrical and/or mechanical products preferred.
  • 3 or more years of customer service experience in an industrial environment or equivalent education preferred.
  • Excellent interpersonal skills, including the ability to build rapport with current and potential customers.
  • Critical attention to detail.
  • Excellent communication skills, both oral and written.
  • Ability to understand, perform and retain various job-related training.
  • Flexible with hours, overtime, and some weekend work.
You’ll thrive at IPS if you:
  • Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
  •  Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
  •  Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
  •  Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
  •  Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
  •  Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:  
At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.
When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.
Benefits:  
  • Paid Time Off.
  • 401k Employer Match.
  • On-the-job Training.
  • Tuition Reimbursement Program.
  • Medical, Dental, and Vision plans.
  • Safety shoe & glasses reimbursement.
  • And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.  
Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.
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