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Customer Service Management Trainee Jobs in Riverside, CA

Buckle

Management Trainee Program

Rancho Cucamonga, CA · On-site

$20 - $24/hr

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

Buckle

Management Trainee Program

Rancho Cucamonga, CA · On-site

$20 - $24/hr

Summary The Management Trainee position's primary responsibility is to fulfill our mission ... Model, encourage and demonstrate leadership in customer service and selling skills * Consistently ...

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All JobsCustomer Service Management JobsCustomer Service Management Trainee JobsCustomer Service Management Trainee Jobs in Riverside, CA

Customer Service Management Trainee information

See Riverside, CA salary details

$14

$22

$37

How much do customer service management trainee jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service management trainee in Riverside, CA is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Management Trainee vs Customer Service Representative?

AspectCustomer Service Management Trainee
Role FocusTraining for future management roles, developing leadership skills
ResponsibilitiesCustomer support, learning management processes, assisting supervisors
QualificationsTypically a bachelor's degree, some companies prefer related certifications
Work EnvironmentOffice settings, training programs, shadowing managers

While a Customer Service Management Trainee focuses on learning management skills and preparing for leadership roles, a Customer Service Representative handles direct customer interactions and support. The trainee role involves training and development, whereas the representative role emphasizes day-to-day customer service tasks.

Is a customer service management trainee an entry-level position?

A customer service management trainee position is typically considered an entry-level role designed for individuals starting their careers in customer service and management. It often requires basic communication skills and may include training in leadership, problem-solving, and using customer management tools. Advancement usually depends on performance and gaining experience in the role.

What does a customer service management trainee do?

A customer service management trainee supports the customer service team by handling customer inquiries, resolving issues, and learning management skills. They often participate in training programs to develop leadership abilities and may use customer relationship management (CRM) tools to track interactions. The role prepares individuals for future supervisory or managerial positions within customer service departments.

What cities near Riverside, CA are hiring for Customer Service Management Trainee jobs?

Cities near Riverside, CA with the most Customer Service Management Trainee job openings:

Customer Service Management Trainee jobs near you
Infographic showing various Customer Service Management Trainee job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,894 per year, or $22.1 per hour.

Showroom Management Trainee - Irvine, CA

Irvine, CA • On-site

hajoca
See more jobs at hajocaexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Hajoca rating

7.1

Company rating: 7.1 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

Job description

Do you have a passion for luxury retail sales? Do you enjoy interacting with people and building relationships? Are you eager to develop into a successful business leader? If so, then we’d like you to join our team as a Showroom Management Trainee.   

Train to become a Kohler Store Manager with Hajoca. Upon successful completion of the program, you may be considered for the opportunity to run your own Kohler Store location as a Profit Center Manager, Assistant Profit Center Manager, become a leader within the showroom business.

About the Program: 

The Showroom Management Trainee program is a multi-year program aimed at attracting, developing, and retaining world-class showroom leaders. During this program, trainees will function as showroom design & sales consultants while progressively developing the skills required to manage personnel performance, showroom operations, and financial results. Trainees will deliver exceptional customer experiences while learning to lead a sales team, manage assets, and support showroom profitability in alignment with Company policies and procedures.

    As a trainee, you will: 

  • Build customer relationships, achieve sales goals, generate sales opportunities, prepare quotes and bids, and complete showroom transactions in accordance with company policies and procedures.

  • Grow and retain an established customer base while developing new business opportunities through prospecting, outside sales, networking, and community involvement.

  • Develop a deep understanding of product knowledge and solutions to confidently recommend the right products and deliver exceptional customer experience.

  • Assist customers with showroom selections and provide profitable solutions that meet their project needs.

  • Visit customer offices, job sites, and industry events to strengthen relationships and generate sales opportunities.

  • Support and develop skills in recruiting, training, coaching, and leading showroom sales personnel.

  • Establish and track sales goals, customer activity, and business development initiatives.

  • Analyze sales performance and financial reports to identify opportunities to increase sales, profitability, and operational efficiency.

  • Build strong customer, vendor, and teammate relationships that drive long-term business growth.

  • Maintain customer records, sales plans, call reports, and appointment schedules.
  • Support accounts receivable collection efforts and communicate potential credit risks to management.

  • Conduct business in accordance with company policies, safety requirements, and ethical standards.

  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You: 

  • College degree (preferred) or 2+ years of luxury retail sales management. 

  • Experience in customer service, sales, showroom sales, or contractor sales preferred. 

  • Able to drive for company business. As a company business driver, you must:

    • Be at least 18 years old.

    • Possess a proper and valid driver’s license.

    • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
 

Our ideal candidate will also: 

  • Be willing and able to travel regularly within the assigned market (a must). 

  • Possess a demonstrated interest in sales leadership and business management.

  • Possess excellent customer service, communication, listening, and relationship-building skills. 

  • Be able to prospect, develop, and retain customers. 

  • Have knowledge of and interest in kitchen and bathroom design trends and showroom selling techniques.

  • Take initiative anddemonstrateleadership qualities and potential including the ability to positively influence others. 

  • Be able to analyze customer and financial data to support business decisions.

  • Possess strong personal sales skills and the ability to support team sales performance.

  • Be proficient with CRM systems and Microsoft Office software (Outlook, Word, Excel).

  • Be able to learn how to use and operate the applicable computer hardware and software systems (Solar Eclipse, Mincron) used to process orders.
  • Have a strong work ethic and demonstrate integrity, organization, and accountability.

  • Be able to build and maintain strong working relationships with customers, teammates, vendors and co-workers.

  • Possess the drive required to continually identify and pursue new customers and to increase market share and profitability of each assigned account. 

  • Ability to communicate effectively in both written and spoken English.

  • Ability to perform accurate mathematical calculations using whole numbers, fractions, decimals, and percentages.
  • Have flexible availability and be able to work weekends and varied schedules. 

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield.  In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. 

Compensation for this role: $28.34 per hour, 45 hour work week. Bonuses and sales commissions are paid separately. 

In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):

  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service

Full-time and part-time benefits:

  • 401(k)
  • Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits 

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.  

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process.  Please let us know if you need assistance or an accommodation due to a disability.
We are a drug free workplace.  Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.

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