Customer Service Key Account Manager Jobs in Custer, WA

JOB TITLE:
National Account Manager - Seed Technology

REPORTS TO: President, CCO

STATUS: Full time, exempt

LOCATION: Remote

SALARY RANGE: $140,000-$160,000 Annually depending on experience and interview outcome

BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays

About Tidal Vision:

We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.

TidalGrow AgriScience:

Tidal Grow AgriScience is seeking a strategic and dynamic National Account Manager - Seed Technology to lead our national agricultural seed treatment sales. In this key role, you will drive growth, oversee the performance of our seed treatment sales, and cultivate long-term relationships with strategic partners across agricultural seed manufacturers, distributors, and retailers. This role is central to the expansion of our key product lines and delivering impactful customer experiences that reinforce Tidal Grow Ag's position as an innovative leader in seed treatment technology. As the National Account Manager - Seed Technology, you will be responsible for all facets of the Seed Technology Platform driving the overall go to market commercial strategy which includes but not limited to managing product lines, pricing/programs, place (upstream/downstream) and promotions. You will be charged with creating, managing and maintaining relationships with key strategic accounts within the agricultural seed industry, specifically in the area of seed treatment technology. This role is responsible for identifying new business opportunities, promoting our seed treatment products and services to new customers, and providing exceptional customer service. This role identifies the intersecting seed treatment needs of customers and Tidal Grow AgriScience solutions and works with multiple team members in other departments, such as Research and Development, Product Development, Commercial Ag Science, Regulatory, Global Sales, Marketing and Operations, to implement our solutions and create a "WOW" experience for our customers. Like all roles at Tidal Grow Ag you must support the company mission, vision, and values.

About Tidal Vision's Unique Work Culture:

Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organization.

Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.

Essential Job Functions:

• Creating, maintaining, and managing relationships with key domestic and some international accounts and executing account plans to achieve sales targets and grow the business.
• Develop and implement sales strategies, account plans, and growth initiatives aligned with corporate objectives and market dynamics.
• You will visit key customers on a frequent basis and establish professional relationships with multiple contacts at various levels within each of the organizations of the specified target customers. Create and maintain influence at said key account.
• Identifying and pursuing new business opportunities within existing accounts and new customers. Generating and following up on customer leads.
• Working closely with customers to understand customer's needs and explore solutions to their seed treatment challenges.
• Collaborating with internal teams to ensure customer satisfaction, timely delivery of products and services, and resolution of any issues that arise
• Providing regular reports and feedback on account activity, including sales forecasts and customer feedback.
• Generally representing the mission, vision, and values of Tidal Grow Ag with customers and other stakeholders.
• Attending TGA sales meetings, key strategy sessions, and seed industry trade shows.
• Staying current on industry trends, market conditions, and competitive activity.
• Constantly improving technical knowledge to stay abreast of changing technology and codes through research, training seminars, and certifications.
• Utilizing your experience, you will provide input to R&D, PD, Regulatory, and Commercial Ag Science regarding customer needs and ensure product and offer innovation matches the strategy for each account.

Basic Qualifications:

• 15+ years of sales and/or management experience in the agricultural industry, primarily focusing on seed and/or seed treatment products and services.
• Excellent communication, negotiation, and relationship management skills.
• Strong business acumen and strategic thinking, with excellent forecasting and pipeline management skills.
• Ability to work independently and prioritize tasks effectively.
• Proven track record of achieving sales targets and growing customer accounts.
• Willingness to travel up to 50% of the time within assigned territory.
  

Preferred Qualifications:

• Bachelor's degree in agriculture, business administration, marketing, or related. A master's in business administration (MBA).
• Strong knowledge of seed treatment products, applications, and regulations.

Licensing & Special Requirements:

• Subject to a criminal background check.
• Must have valid Driver's License and proof of insurance.
  

Working Conditions:

• Travel Required up to >50%
• While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.

The employee is frequently required to stand, talk, hear, walk, etc., and sometimes needs to lift and/or move up to 50 pounds while working around crop protection products.

Tidal Vision Products Inc., DBA as Tidal Grow AgriScience provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but they should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.