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Diverse Lynx

Customer Service - Insurance

Milford, OH · On-site

$35K - $37K/yr

Customer Service - Insurance Location: Milford, OH 45150 (Onsite) Salary: $35,000 - $37,000 per year leading organization in the insurance services sector is seeking skilled professionals to handle ...

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How much do customer service insurance job jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for customer service insurance job in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Customer Service - Insurance

Customer Service - Insurance

Diverse Lynx

Milford, OH • On-site

$35K - $37K/yr

Other

Re-posted 5 days ago

Job description

Job Title: Customer Service - Insurance
Location: Milford, OH 45150 (Onsite)
Salary: $35,000 - $37,000 per year
Job Description
leading organization in the insurance services sector is seeking skilled professionals to handle customer service and back-office support for auto claims operations.
Responsibilities
  • Handle inbound calls and email inquiries related to:
    1. Process and status of estimates or supplements
    2. Payment status (rental, tow, property damage)
    3. Payment issuance
    4. Payment analysis, including void and reissue requests
    5. Status of estimates, sharing copies, and advising on submission instructions
    6. Resolving cases where supplements or estimates are stuck in process
    7. Status of deductible
    8. Rental status updates
    9. Tow status updates
    10. Total loss status updates
    11. Handling unapproved supplements and advising on the supplement process
  • Provide excellent customer service through email, phone, and fax communication
  • Accurately enter and manage data in internal systems
  • Use tools such as Excel, Word, and Outlook to manage high volumes of work efficiently

Required Skills & Experience
  • Strong written and verbal communication skills
  • Good customer service orientation
  • Proficiency in data entry and system navigation
  • Working knowledge of MS Excel, Word, and Outlook
  • Experience in auto claims is a plus

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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