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Customer Service In Jobs in Rochester, NY (NOW HIRING)

Customer Service

Rochester, NY ยท On-site

$15.75 - $21.50/hr

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities: Maintaining a ...

Customer Service

Rochester, NY ยท On-site

$20 - $21/hr

... products, services, orders, and account status. โ€ข Troubleshoot customer issues and work with ... Strategic & Project Support โ€ข Participate in short-term projects focused on process improvement ...

Customer Service Associate

Rochester, NY ยท On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Rochester, NY ยท On-site

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Canandaigua, NY ยท On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Rochester, NY

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Penfield, NY ยท On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Webster, NY ยท On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Webster, NY

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Penfield, NY

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Rochester, NY ยท On-site

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Customer Service In information

See Rochester, NY salary details

$9

$18

$26

How much do customer service in jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for customer service in in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without significant experience or working in high-paying industries. However, roles such as sales managers, real estate brokers, or entrepreneurs in online businesses can reach that income level without a degree, often requiring strong sales skills, business acumen, and sometimes certifications or licenses. High earnings in customer service are uncommon without advanced roles or additional income sources.

How can I make 2000 a week working from home?

Customer Service In roles can pay between $12 and $20 per hour, so earning $2000 weekly requires working approximately 100 hours at the higher end of the pay scale. To reach this income, some individuals take on multiple shifts, work for several companies, or pursue higher-paying positions that require advanced skills or certifications, such as technical support or specialized customer service roles.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The role often involves working in call centers, retail, or online support environments and may require specific training or certifications.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What cities near Rochester, NY are hiring for Customer Service In jobs? Cities near Rochester, NY with the most Customer Service In job openings:
Infographic showing various Customer Service In job openings in Rochester, NY as of June 2026, with employment types broken down into 55% Full Time, 34% Part Time, 1% Temporary, and 10% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative | Billing Support

Customer Operations

Rochester, NY โ€ข On-site

$20 - $27.80/hr

Full-time

Posted 20 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.


At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to power todayโ€™s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy
    ย 

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, youโ€™ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, youโ€™ll feel at home on our billing team.

The schedule for this position is from 2 PM to 11 PM. There are several options for days off to choose from, but all include at least one weekend day.


WHAT YOUโ€™LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

COP139 2026-74615 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOUโ€™LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient
Employment Type: Full Time