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Customer Service In Jobs in Manchester, CT (NOW HIRING)

Walgreens

Customer Service Associate

Enfield, CT · On-site

$14.75 - $20.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Springfield, MA

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 1-20

All JobsCustomer Service In JobsCustomer Service In Jobs in Manchester, CT

Customer Service In information

See Manchester, CT salary details

$9

$18

$27

How much do customer service in jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service in in Manchester, CT is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities near Manchester, CT are hiring for Customer Service In jobs?

Cities near Manchester, CT with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,488 per year, or $19 per hour.

Call Center/ Customer Service in East Hartford, CT 06108

East Hartford, CT • On-site

Amicis Global
See more jobs at Amicis Globalexternal

$19 - $21/hr

Contractor

Re-posted 2 days ago

Job description

Job Title: Call Center/ Customer Service 
Location: East Hartford, CT 06108  
Duration: 6 Months (Temp to Hire)
 
Summary:
  • We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact. In this role, you will assist with program information, account questions, and password reset support for the online consumer portal. Success in this position requires strong communication skills, professionalism, and a passion for helping people.

Key Responsibilities
  • Serve as the initial point of contact for consumers and providers regarding client programs.
  • Answer inbound calls and provide accurate, clear, and complete information.
  • Assist with account access and password reset issues.
  • Document all customer interactions in the call-tracking system with accuracy and detail.
  • Forward callers to leadership or appropriate CT state agencies as required.
  • Identify consumer trends, report concerns, and recommend service improvements.
  • Handle complex or escalated customer issues professionally and efficiently.
  • Meet or exceed daily performance standards for call volume, quality, and customer satisfaction.

What You'll Receive
  • Full-time employment (40 hours/week)
  • Paid training
  • Monday–Friday schedule (Weekends Off)
  • Career advancement opportunities
  • Supportive and professional work environment
  • Full benefits options

Who Thrives in This Role
  • Strong communicators—verbal and written—who can explain complex information clearly.
  • Reliable and committed individuals with strong work ethic and excellent attendance.
  • Problem-solvers who remain calm and professional in challenging customer situations.
  • Tech-comfortable individuals who can navigate multiple systems and applications.
  • People who genuinely enjoy helping others and finding solutions.
  • Able to work in a structured environment, handling a high volume of calls.
  •  
Qualifications
Required:
  • High School Diploma or GED
  • Minimum 6 months of call center or customer service experience
  • OR Associate degree or higher (no experience required)
  • Able to type at least 35 WPM
  • Must pass customer service assessment, criminal background check, and 8-panel drug screen

Preferred Skills:
  • Previous customer service or call center experience
  • Strong attention to detail and documentation accuracy
  • Ability to handle sensitive or confidential information appropriately
 
 
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