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Customer Service In Jobs in Hickory, NC (NOW HIRING)

Bassett Services Inc

CUSTOMER SERVICE

Newton, NC · On-site

$14 - $19/hr

Customer Service Representative The Customer Service Representative will act as a liaison between ... This position is based at our Upholstery headquarters in Newton, NC. Responsibilities: * Answer ...

bassett

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... This position is based at our Upholstery headquarters in Newton, NC. Responsibilities: · Answer ...

Bassett Furniture

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... This position is based at our Upholstery headquarters in Newton, NC. Responsibilities: • Answer ...

Felker Day - KFC

Customer Service

Newton, NC

$14 - $19/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Health and Wellness supplemental benefits resulting in higher net pay. * 401K retirement plan with ...

Felker Day - KFC

Customer Service

Taylorsville, NC

$14.25 - $19.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Health and Wellness supplemental benefits resulting in higher net pay. * 401K retirement plan with ...

Felker Day - KFC

Customer Service

Lenoir, NC

$14.50 - $19.75/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Health and Wellness supplemental benefits resulting in higher net pay. * 401K retirement plan with ...

Felker Day - KFC

Customer Service

Hildebran, NC

$14.25 - $19.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Health and Wellness supplemental benefits resulting in higher net pay. * 401K retirement plan with ...

Felker Day - KFC

Customer Service

Hickory, NC

$14.25 - $19.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You ... Health and Wellness supplemental benefits resulting in higher net pay. * 401K retirement plan with ...

Walgreens

Customer Service Associate

Statesville, NC

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Statesville, NC · On-site

$13.75 - $18.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Kings Mountain, NC · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Statesville, NC · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

JP Thomas Company

Customer Service Professional

Hickory, NC · On-site

$13.50 - $17/hr

Customer Service Professional Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer ...

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All JobsCustomer Service In JobsCustomer Service In Jobs in Hickory, NC

Customer Service In information

See Hickory, NC salary details

$8

$16

$24

How much do customer service in jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service in in Hickory, NC is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities near Hickory, NC are hiring for Customer Service In jobs?

Cities near Hickory, NC with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Hickory, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,005 per year, or $16.8 per hour.

CUSTOMER SERVICE

Bassett Services Inc

Newton, NC • On-site

$14 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Customer Service Representative

The Customer Service Representative will act as a liaison between the customer and the manufacturing plants. We need an enthusiastic and articulate individual who can listen to each customer service issue and offer a solution. The successful associate will have a strong command of the Company's customer service policies, and be well trained in product knowledge are critical for offering quick and accurate assistance to customers. This position is based at our Upholstery headquarters in Newton, NC.

Responsibilities:

  • Answer product problems, service questions and general concerns.
  • Maintain a high level of professionalism with clients and work to establish a positive rapport with every caller.
  • Work with the management team to stay updated on product knowledge and to check if there is a question about the status of an order.
  • Enter parts orders, customer orders as well as issuing repairs and returns for customers.

Qualifications/Skills:

  • Prior customer service experience in furniture preferred
  • High school diploma/GED required (Associate degree in a business related field preferred)
  • Ability to remain "cool headed", professional and courteous with customers at all times
  • Ability to communicate effectively with management
  • Excellent verbal and written communication skills

Benefits Include:

  • Medical insurance available the first month following 30 days of employment
  • FSA and HSA available
  • Dental and Vision
  • 401(k) Plan
  • Stock Purchase Plan
  • Paid vacation upon hire
  • Holidays
  • AFLAC
  • Critical Care Insurance
  • Hospital Insurance
  • On-site clinic
  • Free mental health counseling

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