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Customer Service In Jobs in California (NOW HIRING)

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Customer Service In information

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without significant experience or working in high-paying industries. However, roles such as sales managers, real estate brokers, or entrepreneurs in online businesses can reach that income level without a degree, often requiring strong sales skills, business acumen, and sometimes certifications or licenses. High earnings in customer service are uncommon without advanced roles or additional income sources.

How can I make 2000 a week working from home?

Customer Service In roles can pay between $12 and $20 per hour, so earning $2000 weekly requires working approximately 100 hours at the higher end of the pay scale. To reach this income, some individuals take on multiple shifts, work for several companies, or pursue higher-paying positions that require advanced skills or certifications, such as technical support or specialized customer service roles.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The role often involves working in call centers, retail, or online support environments and may require specific training or certifications.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What cities in California are hiring for Customer Service In jobs? Cities in California with the most Customer Service In job openings:
Customer Service In jobs near you
Infographic showing various Customer Service In job openings in California as of June 2026, with employment types broken down into 56% Full Time, 34% Part Time, 2% Temporary, and 8% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Whole Foods Market

San Ramon, CA

Full-time

Medical, PTO

Posted 12 days ago

Whole Foods Market rating

7.6

Company rating: 7.6 out of 10

Whole Foods Market

Based on 1,421 frontline employees who took The Breakroom Quiz

6.1

Company rating compared to similar companies: 6.1 out of 10

Grocery stores average

Based on 48,806 frontline employees who took The Breakroom Quiz

The best things about working at Whole Foods Market

  • 97%

    97% say they get paid time off

    say they get paid time off

  • 89%

    89% say their health insurance is affordable

    say their health insurance is affordable

  • 86%

    86% say they have respectful managers

    say they have respectful managers

Featured by Whole Foods Market, based on 1421 Breakroom Quiz responses from their frontline employees

Job description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess your Team’s performance in these areas. You are accountable for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You are responsible for non-inventory supplies management & expense control, regulatory compliance, and special projects and/or assignments. As the Team Leader, you lead and develop Associate Team Leaders (ATLs), Supervisors, Team Trainers, and Team Members (as applicable). You are accountable for hiring, development, corrective actions, and separations. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
  • Establishes clear expectations for balancing in-store customer service and completing online orders.
  • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
  • Responsible for the integrity of the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
  • Sustains exceptional knowledge and awareness of relevant competitors and industry trends.
  • Ensures an effective and efficient response to customer questions, requests, and/or concerns.
  • Establishes and maintains collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains Team Member safety and security standards.
  • Ensures compliance with relevant regulatory rules and standards.
  • Completing hiring and separation decisions in partnership with Store Leadership. Maintains awareness and adherence to staffing guidance.
  • Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover; ensure Team Members are trained in all required tasks and roles.
  • Provides timely, thorough, and thoughtful performance evaluations.
  • Maintains cleanliness of workspaces including staging area and coolers.
  • Maintains security of equipment, e.g., MSRs, phones, currency counters.
  • Proactively identifies process improvement opportunities.
  • Consistently communicates and models WFM core values, leadership principles, and supports goals.

Job Skills

  • Exceptional ability to perform task management, balancing dynamic customer flows.
  • Strong understanding of how labor utilization and task management drive performance metrics and customer experience.
  • Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
  • Strong ability to communicate performance analysis findings and actions, both verbally and in writing.
  • Excellent interpersonal, motivational, team building and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Capable of maintaining inventory of supplies and buying, when necessary.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficient with email, Microsoft Office, and operations-related applications.
  • Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.

Qualifications

  • 24+ months retail experience including 12+ months of team leadership experience.
  • You have experience leading high-volume teams.
  • You take ownership of your work and team and are available to work overtime during peak seasons and as needed year-round.

Preferred Qualifications

  • You thrive in an ambiguous environment, and when given the opportunity to pilot new ways of working you know how to motivate yourself and your team to deliver.
  • You enjoy analytical work and using data to provide solutions.
  • You see value in long-term thinking and large-scale impact on our company.

Physical Requirements/Working Conditions

  • Must be able to lift 50 lbs.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: Single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $25.10-$42.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Working at Whole Foods Market

Perks for frontline workers

From Whole Foods Market, via Breakroom

  • 20% employee discount

  • Paid time off

  • Flexible scheduling

  • Health insurance with dental & vision

  • Growth opportunities

What to expect from working at Whole Foods Market

From Whole Foods Market

About Whole Foods Market, in their own words

From Whole Foods Market

At Whole Foods Market, we understand that the heart and soul of our organization lies in the remarkable people who make up our team. We're more than a grocer; we're a community of diverse, talented individuals coming together to make a positive impact on the world through food.

Company values

From Whole Foods Market

Our purpose is to nourish people and the planet. We’re a purpose-driven company that aims to set the standards of excellence for food retailers. Quality is a state of mind at Whole Foods Market.

Core Values: (1) We sell the highest quality natural and organic foods (2) We satisfy and delight our customers (3) We promote team member growth and happiness (4) We practice win-win partnerships with our suppliers (5) We create profits and prosperity (6) We care about our community and the environment

What Whole Foods Market employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Whole Foods Market logo

About Whole Foods Market

Sourced by ZipRecruiter

Whole Foods Market, Inc., a subsidiary of Amazon, is an American multinational supermarket chain headquartered in Austin, Texas, which sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.A USDA Certified Organic grocer in the United States, the chain is popularly known for its organic selections. Whole Foods has 500 stores in North America and seven in the United Kingdom As of March 4, 2019.

Industry

Food and beverage stores and retail

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

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