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Customer Service In Transit Jobs (NOW HIRING)

DPDHL

Customer Service Representative

Hamilton, OH · On-site

$20.35/hr

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Investigate and resolve missing parts, cage discrepancies, shortages, and transit delays by working ...

DPDHL

Customer Service Representative

Charlotte, NC

$20.50/hr

In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with ... Responsible for providing product, service, and transit information to the customer and act as a ...

DPDHL

Customer Service Representative

Fairburn, GA · On-site

$19.75/hr

... transit information to the customer and act as a liaison to facilitate issue resolution. Position: Customer Service Representative Shift: 8:00a -; 4:00p, Monday- Friday Pay: $19.75 In addition to the ...

DPDHL

Customer Service Representative

Lewisville, TX · On-site

$15 - $20.25/hr

Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution. Key Accountabilities : * Resolve product or service problems ...

Arias Agency

Customer Service

Morgantown, WV

$16.50 - $22.50/hr

Voted top Work place in Morgantown and Pittsburgh in 2014 and 2015* Due to extreme growth we are ... Job Type: Full-time Positions available include entry level Management and Customer Service ...

METRO

Customer Service Representative

Houston, TX · On-site

$37K - $46K/yr

Basic Function Responsible for providing excellent customer service and accurate information ... testing in accordance to the Department of Transportation (DOT) and the Federal Transit ...

HNTB

Transit Market Leader

Kansas City, MO

... in the industry. * Lead the development of the strategic plan for the transit market based on industry involvement, client contact, and interaction with HNTB client service leaders and project ...

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Customer Service In Transit information

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How much do customer service in transit jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for customer service in transit in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What cities are hiring for Customer Service In Transit jobs? Cities with the most Customer Service In Transit job openings:
E1 - Outreach Specialist - Transit - Friday-Tuesday 2pm-10:30pm

E1 - Outreach Specialist - Transit - Friday-Tuesday 2pm-10:30pm

Bowery Residents Committee

Manhattan, NY • On-site

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Outreach Specialist - Transit Homeless Outreach
Full-Time | 37.5 hours/week | Field-Based | 24/7 Program
Do Work That Actually Changes Lives
Every night, hundreds of New Yorkers sleep in the subway system. BRC's Transit Homeless Outreach team meets them where they are-building trust and helping individuals transition into housing and stability.
As an Outreach Specialist, you'll engage directly with individuals experiencing chronic homelessness, providing hands-on support and guidance. This role is ideal for early-career professionals pursuing social work, public health, or human services.
What You'll Do
  • Conduct compassionate, street-based outreach in transit locations
  • Connect clients to housing, medical, mental health, and substance use services
  • Complete brief assessments, provide escorts, and make referrals
  • Document outreach activity and client interactions
  • Work primarily at high-need areas, including end-of-line stations
  • Collaborate with partner agencies and outreach teams

What You'll Gain
  • Hands-on experience in outreach, assessment, and housing navigation within NYC's homeless services system
  • Training in harm reduction, trauma-informed care, and Housing First
  • Supervision, mentorship, and clear internal growth pathways
  • Tuition assistance and professional development support
  • CPR/First Aid certification provided

Who We're Looking For
  • Bachelor's degree or equivalent experience
  • Strong communication, documentation, and interpersonal skills
  • Ability to build trust and work effectively in the field
  • Valid driver's license and willingness to travel across boroughs
  • Basic computer skills

Preferred:
  • Experience in outreach, social services, or behavioral health
  • Interest in working with individuals experiencing homelessness, mental illness, or substance use
  • Bilingual (Spanish, Polish, Russian, Chinese, or Korean)

Internal candidates (e.g., Community Technicians with 6+ months experience) are encouraged to apply.
Working Environment
This is a highly active, field-based role. You must be comfortable:
  • Working in transit stations, public spaces, and outdoor environments in all weather
  • Engaging individuals in crisis or with complex behavioral health needs
  • Working closely with individuals who may have limited access to hygiene and personal care and may present with unmet self-care needs
  • Standing, walking, and traveling for extended periods

Schedule
  • Full-time, 37.5 hours/week
  • Day, evening, and overnight shifts available

What We Offer
  • Medical benefits and paid sick time starting Day One
  • 3+ weeks vacation, 12 holidays, plus personal time
  • 403(b) with employer match
  • Tuition assistance and career advancement opportunities
  • A mission-driven team committed to staff wellbeing

Apply