ZipRecruiter

Log In

1

Customer Service For Airlines Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsCustomer Service For Airlines Jobs

Customer Service For Airlines information

See salary details

$9

$18

$26

How much do customer service for airlines jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service for airlines in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service For Airlines vs Airport Customer Service Agent?

AspectCustomer Service For AirlinesAirport Customer Service Agent
CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentCall centers, online support, corporate officesAirport terminals, face-to-face with travelers
Employer & IndustryAirlines, travel industryAirports, airline ground services
Job FocusHandling customer inquiries via phone, email, or chatAssisting passengers at the airport, check-in, boarding

Customer Service For Airlines primarily involves remote support through calls or online channels, focusing on resolving customer issues. Airport Customer Service Agents work directly with travelers at the airport, providing face-to-face assistance. Both roles require strong communication skills and knowledge of airline policies, but differ mainly in work environment and daily tasks.

How do I become a customer service agent for an airline?

To become a customer service agent for an airline, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Many airlines provide on-the-job training, and proficiency in multiple languages or familiarity with reservation systems can be advantageous.

How do I get into working for an airline customer service?

To work as an airline customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and the ability to handle stressful situations. Relevant experience in customer service, proficiency with reservation systems, and sometimes language skills can improve chances of hiring; some airlines also require background checks and training programs before starting the role.
More about Customer Service For Airlines jobs

What cities are hiring for Customer Service For Airlines jobs?

Cities with the most Customer Service For Airlines job openings:

What states have the most Customer Service For Airlines jobs?

States with the most job openings for Customer Service For Airlines jobs include:

What are popular job titles related to Customer Service For Airlines jobs?

For Customer Service For Airlines jobs, the most frequently searched job titles are:

Customer Service For Airlines jobs near you
Infographic showing various Customer Service For Airlines job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Airport Customer Service Agent

Columbia, MO • On-site

GAT Airline Ground Support
See more jobs at GAT Airline Ground Supportexternal

$16/hr

Full-time

Retirement, PTO

Re-posted 26 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

Job description

GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity.
Compensation & Benefits:
  • Competitive pay starting at 16.00 per hour
  • Flight Benefits
  • Company-provided uniforms
  • Daily pay options
  • Paid training
  • Paid Time Off (PTO)
  • 401(k) matching
  • Opportunities for career advancement into leadership roles and other positions within the company

Position Overview:
As a Customer Service Agent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customer service is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
  • Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
  • Announce incoming and outbound flights clearly and accurately.
  • Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
  • Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
  • Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
  • Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
  • Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
  • Work independently, manage tasks without direct supervision, and consistently meet service standards.
  • Display a professional and positive image, adhering to company grooming and uniform standards at all times.
  • Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.

Requirements:
  • Must be at least 18 years of age.
  • Must have a high school diploma or equivalent (GED)
  • Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
  • Must be able to read, speak, and understand the English language fluently.
  • Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
  • Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
  • Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
  • Ability to lift and move items weighing between 50-70 lbs. occasionally.
  • Flexibility to work nights, weekends, and holidays as required by operational needs.
  • Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
  • Must successfully complete and pass a pre-employment drug test.

Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
#INDGATUSHIGH

What GAT Airline Ground Support employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply