ZipRecruiter

Log In

1

Customer Service Email Support Representative Jobs in Ohio

Stivers

Customer Service Representative

Columbus, OH · On-site

$18.50/hr

... email support); e-commerce experience is a plus * Strong research, troubleshooting, and problem-solving skills * Proficiency in Microsoft Office and general administrative tasks * A professional ...

RemX

Be Seen First

Mechanical Technical Customer Support Representative

Columbus, OH · On-site

$19 - $20/hr

Respond to customer inquiries via phone and email * Guide customers through product and equipment ... Prior experience in a customer service or support role * Technical support or troubleshooting ...

ActiveHours

Support Representative

Cincinnati, OH · On-site

$17.25 - $23.25/hr

Engaging with customers through email and phone calls * Identifying customer needs or problems and ... Experience at a startup, in customer service, or in retail is a plus! Additional Information At ...

ActiveHours

Support Representative

Cincinnati, OH · On-site

$17.25 - $23.25/hr

Engaging with customers through email and phone calls * Identifying customer needs or problems and ... Experience at a startup, in customer service, or in retail is a plus! Additional Information At ...

Kimble

Customer Service Representative

Dover, OH · On-site

$14.50 - $19.75/hr

... emails, and effectively locate solutions to customer problems in a fast-paced and dynamic ... An ideal Customer Support Representative is an excellent communicator and an efficient problem ...

Kimble

Customer Service Representative

Dover, OH · On-site

$15 - $20.25/hr

... emails, and effectively locate solutions to customer problems in a fast-paced and dynamic ... An ideal Customer Support Representative is an excellent communicator and an efficient problem ...

TEKsystems

Customer Support Representative

Hamilton, OH

$16 - $18/hr

... service channels, which may include incoming phone calls, email, social media and/or online chat ... Resolve customer issues through account research and utilization of support materials and resources

TEKsystems

Customer Support Representative

Hamilton, OH

$16 - $18/hr

... service channels, which may include incoming phone calls, email, social media and/or online chat ... Resolve customer issues through account research and utilization of support materials and resources

previous pagenext page

Showing results 21-40

All JobsCustomer Service Email Support Representative JobsCustomer Service Email Support Representative Jobs in Ohio

Customer Service Email Support Representative information

See Ohio salary details

$9

$17

$25

How much do customer service email support representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service email support representative in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What cities in Ohio are hiring for Customer Service Email Support Representative jobs?

Cities in Ohio with the most Customer Service Email Support Representative job openings:

Infographic showing various Customer Service Email Support Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Senior Customer Support Representative

Dayton, OH • On-site

GE Aerospace
Aerospace Product and Parts Manufacturing • 10K+ employees
Learn more about GE Aerospaceexternal

$18.75 - $25.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

GE Aerospace rating

8.8

Company rating: 8.8 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

Job description

Job Description Summary
Unison, a GE Aerospace company, is the leading provider of differentiated engine controls, accessories, and performance monitoring solutions in the Aerospace, Defense & Space segments. Serving both original equipment manufacturers and aftermarket customers, Unison designs, manufactures and supplies the most advanced components and systems in the world.
The Customer Support Representative will process orders and administer customer contracts, exhibiting superior customer service. In the role of Customer Support Representative, you will serve as an interface between the site and the assigned customers globally.
Job Description
Essential Responsibilities:
As the Customer Support Representative, you will:
  • Serve as interface with assigned customers on issues involving customer orders and associated activities to ensure effective communications / feedback.
  • Provide effective customer service and understand customer needs.
  • Work in conjunction with Customer Program Managers/Sales Directors to service and manage order processing/entry and resolution of any issues, including customer portal alignment and maintenance as required.
  • Interact with internal organizations to effectively resolve customer issues on a proactive basis.
  • Prepare, review, and submit quotes to customers as required.
  • Support Lean process improvement initiatives including standard work development/ maintenance and participate in associated projects.
  • Provide timely resolution on:
    • Customer order processing
    • Customer inquiries
    • Customer order tracking / reporting
    • RFQ (Request for Quote) submittals and status
    • Short flows (expedites)
    • AOG / Spares
    • A/R Disputes
Minimum Qualifications:
Associate's degree or High School Diploma / GED from an accredited school or institution.
Desired Characteristics & Experience:
  • Minimum 4 years' experience in a customer service position.
  • Business degree from an accredited university or college
  • Experience in Customer Purchase Order Review/Entry and Fulfillment.
  • Strong customer facing support background and experience in the day to day management of a defined customer account base.
  • Experience in the review and interpretation of Customer Purchase Orders, RFQ's and other requirements flowed through customer contract documents.
  • Strong PC skills; (Microsoft Office, Word, Excel, PowerPoint), data manipulation and e-commerce experience a plus
  • Effective communication skills, both verbally and written
  • Strong team player with experience integrating across various organizations
  • Effective planning / organization and project management skills
  • Strong background in Contract review, administration and flow down
  • Strong understanding of MRP / ERP concepts
  • Self-motivated individual with proven ability to handle multiple tasks in a high stress situation
  • Experience working Lean process improvements.
  • Detail oriented, organized, self-motivated, assertive, and able to work in a team environment

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.
Relocation Assistance Provided: No

What GE Aerospace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply