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Customer Service Client Advisor Jobs in Edmonton, AB

Td

PIA Client Service Associate

Edmonton, AB · On-site

CA$43K - CA$56K/yr

Create reports for analysis of client accounts; communicate with customers to provide mentorship on ... Please be advised that this job opportunity is subject to provincial regulation for employment ...

Td

PIA Client Service Associate

Edmonton, AB · On-site

CA$43K - CA$56K/yr

Create reports for analysis of client accounts; communicate with customers to provide mentorship on ... Please be advised that this job opportunity is subject to provincial regulation for employment ...

Boots

Customer Advisor

Bon Accord, AB · On-site

Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're ... You will be provided with award winning training accredited by the Institute of Customer Service ...

Finning

Service Advisor - OEM

Edmonton, AB · On-site

Reporting to the Customer Service Supervisor at OEM Remanufacturing, the Service Advisor is the primary contact for specific Finning Canada customer groups to support the customer's remanufacturing ...

New

Bunzl

Customer Service Representative

Edmonton, AB · On-site

The Customer Service Representative will assist customers by educating them on our products and ... client. * Support customers on our online ordering eComm system. * Full cycle sales order ...

Reimagined Parking

Customer Service Agent

Edmonton, AB

$19 - $21/hr

Support and train new Customer Service Representatives as needed. * Assist colleagues with troubleshooting client issues. * Occasionally assist mobility-challenged customers by operating a golf cart.

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Customer Service Client Advisor information

Infographic showing various Customer Service Client Advisor job openings in Edmonton, AB as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Client Advisor, Personal Insurance

Edmonton, AB • On-site

Acera Insurance
See more jobs at Acera Insuranceexternal

Full-time

Re-posted 25 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

CLIENT ADVISOR, PERSONAL INSURANCE

The Client Advisor, Personal Insurance, is dedicated to servicing the needs of our personal insurance clientele. In addition, they will successfully manage and grow a specific book of business. Other duties include: reviewing existing policy renewals, generating new business, file reviews, cross-selling our products and services, facilitating policy changes, claims reporting and advocacy.

 

LOCATION AND STATUS

  • Edmonton, AB
  • Full-time, permanent

QUALIFICATIONS

  • 3+ years of related experience in the insurance industry with a strong working knowledge of personal insurance products
  • Minimum Level 1 Alberta General Insurance License, with the willingness to obtain Level 2 within the first 3 months of employment
  • CIP designation or working towards this is considered an asset
  • Post-secondary degree/diploma/certificate in Business, Sales/Marketing, Risk Management or related discipline or an equivalent amount of relevant experience in a similar role considered an asset

VALUES & COMPETENCIES

  • A high degree of professionalism and integrity
  • Superior verbal and written communication skills
  • Committed to excellence in customer service and builds a strong relationship at all levels
  • Skilled user of the Microsoft Office Suite of products
  • Familiar with insurance customer relationship software
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Able to prioritize in a busy environment to meet tight deadlines
  • Flexible and adaptable with proven problem-solving skills
  • Works well within a team and independently
  • Critical thinker with attention to detail

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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