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Customer Service Check In Agent Jobs in Florida (NOW HIRING)

Service Minds

Customer Service Agent

Bradenton, FL · On-site

$27/hr

We're looking for motivated Customer Service Agent to join our team in Bradenton, FL, supporting our trusted home-service brands: Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour ...

wearegat

Customer Service Agent

Sarasota, FL · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Handle credit cards, and personal check transactions with accuracy and properly account for all ...

wearegat

Customer Service Agent

Sarasota, FL · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Handle credit cards, and personal check transactions with accuracy and properly account for all ...

wearegat

Customer Service Agent

Sarasota, FL · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Handle credit cards, and personal check transactions with accuracy and properly account for all ...

Service Minds, Inc.

Customer Service Agent

Bradenton, FL · On-site

$27/hr

We're looking for motivated Customer Service Agent to join our team in Bradenton, FL , supporting our trusted home-service brands: Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour ...

wearegat

Customer Service Agent

Sarasota, FL · On-site

$15 - $20/hr

Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ... Handle credit cards, and personal check transactions with accuracy and properly account for all ...

SERVICE MINDS LLC

Customer Service Agent

Bradenton, FL · On-site

$17 - $18/hr

We're looking for motivated Customer Service Agent to join our team in Bradenton, FL , supporting our trusted home-service brands: Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour ...

Service Minds LLC

Customer Service Agent

Bradenton, FL · On-site

$17 - $18/hr

We're looking for motivated Customer Service Agent to join our team in Bradenton, FL , supporting our trusted home-service brands: Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour ...

Nexxaworks

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

Customer Service Agent We are seeking a dedicated and enthusiastic Customer Service Agent to join ... In this role, you will be the first point of contact for our valued customers, providing ...

Nexxaworks

Customer Service Agent

Miami, FL

$14.75 - $19.75/hr

... Service Agent to join our dynamic team ... In this role, you will be the first point of contact for our valued customers, providing ...

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Customer Service Check In Agent information

What cities in Florida are hiring for Customer Service Check In Agent jobs?

Cities in Florida with the most Customer Service Check In Agent job openings:

Customer Service Agent

Tampa, FL • On-site

Stepp's Towing & Heavy Transport
Trucking • 11 - 50 employees
Learn more about Stepp's Towing & Heavy Transportexternal

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

About Us
Stepp's Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community.


Position Overview

Stepp's Towing and Heavy Transport is seeking a customer-focused individual to join our team as a Customer Service Agent. As the first point of contact for our clients, the Customer Service Agent is responsible for managing incoming calls, accurately processing and entering information into our dispatch software, and ensuring every customer interaction reflects our commitment to exceptional service. This position is critical to the smooth operation of our front-line services and requires a proactive approach to communication and problem-solving.
Please Note:

  • This is an on-site position. Candidates seeking remote work will not be considered.
  • Applicants must be able to work the designated hours and successfully pass a drug test and background check.


Essential Functions

  • Receive and promptly respond to emergency and non-emergency calls with professionalism and urgency.
  • Collect and verify all necessary information, including customer contact details, vehicle location, drop-off address, vehicle details, and the nature of the service required.
  • Accurately enter call information into the dispatch software system.
  • Provide support to the Dispatcher Assistant when required, including performing their duties during absences as directed.


Key Behaviors

  • Passionate, motivated, and open to growth and challenges.
  • Proactively build customer relationships and provide thoughtful solutions.
  • Maintain a professional appearance and represent Stepp's with pride.
  • Strive for continuous improvement by embracing new tools and processes.
  • Demonstrate respect toward co-workers and foster a positive team environment.
  • Promote opportunities within the company and through referrals.


Required Skills and Qualifications

  • Proven experience in data entry and customer service roles.
  • Demonstrated ability to work effectively in high-pressure, stressful, or emergencies.
  • Exceptional organizational and time-management abilities.
  • Strong critical thinking and problem-solving skills.
  • Ability to work collaboratively as part of a team.
  • Excellent interpersonal and communication skills, both written and verbal.
  • High school diploma or equivalent required.


Pay

  • $17 - $18 / hourly


Schedule

  • 11:30 am - 8:00 pm Saturday & Sunday, 2:30 pm - 11:00 pm Monday, Tuesday, & Wednesday


Benefits

  • 6 Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
  • Medical, Dental, and Vision coverage; Free Term Life Insurance
  • Paid Time Off (accruals start on day 1; available after 90 days)
  • 401(k) match up to 4%
  • Regular pay increases and career development opportunities
  • Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available


Chasing the Dream, Not the Competition.


Drug-Free Workplace.

Background check required.
Stepp's Towing and Heavy Transport is an Equal Opportunity Employer.


Military Veterans are Encouraged to Apply.

Apply