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Customer Service Centre Jobs (NOW HIRING)

Ntta

$58K - $76K/yr

The Customer Service Supervisor leads daily operations across multiple customer service channels, including Call Center, Front Counter, and Back Office Support, ensuring consistent, high-quality ...

Carrier

Customer Service Centre Agent

Neeses, SC · On-site

$24K - $49K/yr

As a Customer Service Centre Agent you will be responsible for: * To complete all daily administration within our Depot network to a high standard including on-hires, off hires & exchanges. * To be ...

Polly Food Service Inc

Service Center

Jackson, MI · On-site

$14.75 - $18/hr

Service Center Clerk Department: Front-End / Customer Service Reports To: Front-End Manager or Store Manager Position Summary: The Service Center Clerk is responsible for providing friendly ...

Pacer Group

Customer Service HR Service center

Schaumburg, IL · On-site

$15.75 - $21.50/hr

Customer Service - HR Service Center Location: Remote Duration: 6-month contract role Work Schedule: Standard shift Interview: one round of interview (panel interview) Pay range: XXXXXXXXXXX/hr on W2 ...

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Customer Service Centre information

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How much do customer service centre jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service centre in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Service Centre jobs?

Cities with the most Customer Service Centre job openings:

What states have the most Customer Service Centre jobs?

States with the most job openings for Customer Service Centre jobs include:

Infographic showing various Customer Service Centre job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Center Representative

San Antonio, TX

Broadway Bank
See more jobs at Broadway Bankexternal

$14 - $18/hr

Full-time

Re-posted 6 days ago

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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