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Customer Service Associate Jobs in Winona, MN (NOW HIRING)

Dollartree

Customer sales associate ii

Holmen, WI

$13.50 - $18.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

EoS Fitness

Service Associate - Night

Houston, MN · On-site

$14.75 - $19.50/hr

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for ... Previous experience in customer service or front desk role. * Experience or strong interest in the ...

Home Depot

Customer Service/Sales

Onalaska, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Onalaska, WI

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Tjx

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

HomeGoods

Customer Service Coordinator

Onalaska, WI

$15 - $15.50/hr

Role models exceptional customer service. * Creates a positive internal and external customer ... Trains and mentors Associates on established merchandising and processing principles * Ensures ...

HomeGoods

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Role models exceptional customer service. Creates a positive internal and external customer ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...

TJX Companies

Customer Service Coordinator

Onalaska, WI · On-site

$15 - $15.50/hr

Role models exceptional customer service. * Creates a positive internal and external customer ... Trains and mentors Associates on established merchandising and processing principles * Ensures ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Winona, MN

Customer Service Associate information

See Winona, MN salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service associate in Winona, MN is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.65 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Winona, MN?

The most popular types of Customer Service jobs in Winona, MN are:

What are popular job titles related to Customer Service Associate jobs in Winona, MN?

For Customer Service Associate jobs in Winona, MN, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Winona, MN look for?

The top searched job categories for Customer Service Associate jobs in Winona, MN are:

What cities near Winona, MN are hiring for Customer Service Associate jobs?

Cities near Winona, MN with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Winona, MN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,559 per year, or $16.6 per hour.

Customer sales associate ii

Dollartree

Holmen, WI

$13.50 - $18.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 14 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,527 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

Your Role:

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
  • Merchandising and stocking as needed
  • Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Managing sales transactions while working assigned cash register
  • Maintaining security of cash and protecting company assets
  • Other duties as assigned*

Your Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
  • High level of integrity is required
  • Proficiency in basic math for cash accounting is required

Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time500 North Holmen Drive,Holmen,Wisconsin 54636-730006055Dollar Tree

What Dollar Tree employees say

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Benefits

Hours and flexibility

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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