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Customer Service Associate Jobs in Wenatchee, WA

Albertsons

Front End Entry Level

Wenatchee, WA · On-site

$18.94/hr

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

Wenatchee, WA · On-site

$18.94/hr

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

East Wenatchee, WA · On-site

$18.94/hr

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Albertsons

Front End Entry Level

East Wenatchee, WA · On-site

$18.94/hr

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Home Depot

Lot Associate

Wenatchee, WA · On-site

$19 - $20.75/hr

Direct customer interaction is frequently required for some positions and excellent customer service skills are required. LOT positions may include Lot Associate: $18.50 Benefits The Home Depot ...

Home Depot

Lot Associate

Wenatchee, WA · On-site

$18.50/hr

Direct customer interaction is frequently required for some positions and excellent customer service skills are required. LOT positions may include Lot Associate: $18.50 Benefits The Home Depot ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Wenatchee, WA

Customer Service Associate information

See Wenatchee, WA salary details

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How much do customer service associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service associate in Wenatchee, WA is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.77 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Wenatchee, WA?

The most popular types of Customer Service jobs in Wenatchee, WA are:

What job categories do people searching Customer Service Associate jobs in Wenatchee, WA look for?

The top searched job categories for Customer Service Associate jobs in Wenatchee, WA are:

What cities near Wenatchee, WA are hiring for Customer Service Associate jobs?

Cities near Wenatchee, WA with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Wenatchee, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,460 per year, or $18.5 per hour.

Bilingual Sales Representative (Sales, Customer Service)

Freeway Insurance Services America, LLC

Wenatchee, WA • On-site

$50 - $135/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Job Category: Sales

Requisition Number: BILIN040976

  • Posted : August 21, 2026
  • Full-Time
Locations

Showing 1 location

Wenatchee, WA 98801, USA

Description

Pay Range:

$50000 - $135000 / year **

Sign-On Bonus Opportunity of up to $4,000*

  • Unlimited/uncapped commission – based on individual sales performance, including policies sold and related production metrics. Total compensation will vary based on performance
  • Lucrative incentive sales plans, bonuses and sales contests to recognize your success
  • No cold calling – we provide a high volume of inbound leads and walk in traffic
  • Comprehensive paid training and licensing, plus on-going mentorship and development
  • Recognition-focused culture that celebrates your achievements
  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Paid time off to recharge and maintain a healthy work-life balance
  • Retirement Plan (401k) with company-matched contributions
  • Fitness Reimbursement – up to $15/month for gym memberships
  • Employee Assistance Program – confidential support for personal or professional challenges at no cost
  • Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for ten consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking forbright,motivated, and goal-orientedindividuals who are excited about career advancement. Come Grow With Us!

What You Will Do:

As an Insurance Agent, your primary responsibility is selling nonstandard auto insurance, though you will have opportunities to grow earnings with additional products such as homeowners insurance and, when applicable, health insurance.

  • Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales goals.
  • Build Relationships: Connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
  • Ensure Accuracy: Maintain records of transactions, including deposits and documentation in the agency management system.
  • Be a Trusted Advisor: Establish rapport with clients and provide guidance to help them choose the insurance product that fits their needs.

The Perfect Match:

  • A Personal Lines or Property and Casualty license (preferred, but not required)
  • Bilingual skills in English and Spanish (a strong plus)
  • Experience in sales or customer service and a passion for helping people
  • A High School Diploma or GED
  • Strong ability to build customer relationships and earn trust
  • Excellent follow-up, organization, and multi-tasking skills
  • An ambitious, motivated attitude with a desire for growth and advancement
  • Strong written and verbal communication skills

**The pay range disclosed reflects a good faith estimate of total compensation for full-time employees, at time of hire. This compensation package includes base pay, commission, bonuses, and all applicable incentives earned by employees. The pay range may be higher, or lower, based on geographical location. Actual earnings will vary based on individual performance, with the base pay and commission structure aligned to company policies and applicable pay transparency requirements.

As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at talent@confie.com

Insurance Sales
Insurance Agent
Hiring Immediately
Acceptance Insurance
Freeway Auto Insurance

WBU

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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