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Customer Service Associate Jobs in Vale, SD (NOW HIRING)

Pattersoncompanies

Customer Service Rep II

Sturgis, SD · On-site

$15.75 - $21.50/hr

Job Summary As a Customer Service Representative II (CSR II), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Walmart

Online Order Filling Team Associate

Spearfish, SD · On-site

$16 - $29/hr

... associates have one focus: to fill and dispense online orders. They locate, prepare, and package ... They make appropriate product substitutions and consult with the customer as needed to ensure ...

Albertsons

Front End Entry Level

Spearfish, SD

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Walmart

Pharmacy Sales Associate

Spearfish, SD · On-site

$16 - $29/hr

... associates focus on the needs of our customers as they entrust us with their prescriptions and ... They are responsible for providing customer service in our store pharmacies. Benefits & perks At ...

J&P Cycles

Sales Associate

Sturgis, SD · On-site

We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain store aesthetics ...

Cycle Gear

Sales Associate

Sturgis, SD · On-site

$14 - $17/hr

We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain store aesthetics ...

Comoto

Sales Associate

Sturgis, SD · On-site

$14 - $17/hr

We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals * Maintain store aesthetics ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Vale, SD

Customer Service Associate information

See Vale, SD salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service associate in Vale, SD is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What cities near Vale, SD are hiring for Customer Service Associate jobs? Cities near Vale, SD with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Vale, SD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,405 per year, or $16.5 per hour.

Customer Service Representative

Security First Bank

Spearfish, SD • On-site

$14.75 - $20.25/hr

Full-time

Posted 25 days ago

Job description

Join our team at our newest location. Opening soon at 2405 E Colorado Blvd, Spearfish SD

Position Overview

The Customer Service Representative is an essential, customerfacing role responsible for assisting customers and potential customers with their everyday banking needs. This includes processing financial transactions, opening new accounts, answering questions, and providing guidance on bank products and services. The position requires strong customer service skills, attention to detail, and the ability to work with confidential information in a professional manner.

Why Security First Bank

At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees.

When you join our team, you’ll become part of an organization that values integrity, teamwork, professional growth, and make a positive impact every day.

How to Apply

Qualified candidates are encouraged to complete the online application through Security First Bank’s secure applicant portal by visiting our website and selecting the careers page.

For application assistance or accommodation requests, please contact: 
Security First Bank
135 E Colorado Blvd, Spearfish SD 57783 or call 605-443-6410

Key Responsibilities

  • Process customer financial transactions, including deposits, withdrawals, loan payments, transfers, ACH, and wire requests.
  • Maintain accurate customer records by posting transactions, completing account maintenance, and opening new accounts.
  • Provide customer support in person and by phone, assisting with inquiries, problem resolution, and online banking questions.
  • Balance cash drawer and reconcile daily work to ensure accuracy.
  • Research transaction discrepancies or missing items as needed.
  • Review reports to ensure compliance with bank policies and regulatory requirements.
  • Promote bank products and make referrals to appropriate departments.
  • Maintain strict confidentiality and perform additional duties as assigned.

Qualifications and Experience

  • High School Diploma or GED required.
  • One to twelve months of cashhandling or customer service experience preferred.
  • Basic understanding of accounting procedures.
  • Familiarity with office equipment and standard computer applications.
  • Strong customer service skills and a genuine interest in working with the public.
  • Ability to work with sensitive information and maintain confidentiality.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.

Apply