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Customer Service Associate Jobs in Union, SC (NOW HIRING)

Roses Discount Stores

Customer Service Associate

Laurens, SC · On-site

$12.50 - $17/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Union, SC · On-site

$13 - $17.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Roses Discount Stores

Customer Service Associate

Chester, SC · On-site

$14.50 - $20/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Variety Stores LLC

Customer Service Associate

Union, SC · On-site

$13 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Chester, SC · On-site

$14.50 - $20/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Variety Stores LLC

Customer Service Associate

Spartanburg, SC · On-site

$13.25 - $18.50/hr

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Rock Hill, SC · On-site

$12.25 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Spartanburg, SC · On-site

$13.25 - $18.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Variety Stores LLC

Customer Service Associate

Laurens, SC · On-site

$12.50 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Roses Discount Stores

Customer Service Associate

Chester, SC · On-site

$14.50 - $20/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Roses Discount Stores

Customer Service Associate

Laurens, SC · On-site

$12.50 - $17/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Roses Discount Stores

Customer Service Associate

Union, SC · On-site

$13 - $17.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting ...

Big Lots

Customer Service Associate

Rock Hill, SC · On-site

$12.25 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

Rock Hill, SC · On-site

$12.25 - $16.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

Spartanburg, SC · On-site

$11.50 - $16/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

Big Lots

Customer Service Associate

Spartanburg, SC · On-site

$13.25 - $18.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Union, SC

Customer Service Associate information

See Union, SC salary details

$7

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service associate in Union, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Union, SC? The most popular types of Customer Service jobs in Union, SC are:
What job categories do people searching Customer Service Associate jobs in Union, SC look for? The top searched job categories for Customer Service Associate jobs in Union, SC are:
What cities near Union, SC are hiring for Customer Service Associate jobs? Cities near Union, SC with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Union, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,779 per year, or $15.3 per hour.

Customer Service Associate

SHAMROCK TECHNOLOGIES INC

Fountain Inn, SC • On-site

$50K - $60K/yr

Full-time

Re-posted 17 days ago

Job description

Customer Service Associate

Location: Fountain Inn, SC (Greenville/Simpsonville Area)
Salary Range: $50,000 - $60,000, depending on experience
Schedule: Full-Time, Onsite

Launch Your Career with a Global Company

Shamrock Technologies is seeking a motivated, customer-focused Customer Service Associate to support customers throughout the United States and the world.  This role serves as an important connection between our customers and internal teams, helping ensure orders are processed accurately, questions are answered promptly, and customers receive outstanding service.

This is an excellent opportunity for someone early in their career who wants to build experience in customer service, international business operations, logistics, and manufacturing while working with customers around the world.

What You'll Do

  • Manage customer orders from entry through delivery
  • Serve as a primary point of contact for customer inquiries
  • Coordinate with Sales, Supply Chain, Production, Logistics, Finance, and Quality teams
  • Monitor order status and communicate updates to customers
  • Assist in resolving order, shipping, invoicing, and documentation issues
  • Support customers throughout the United States and the world
  • Learn international shipping and export documentation processes
  • Maintain accurate information within ERP and customer service systems
  • Help identify opportunities to improve customer service processes

What We're Looking For

  • Associate degree is required; bachelor's degree is preferred
  • 0-4 years of customer service, administrative support, or related experience
  • Strong organizational and problem-solving skills
  • Excellent verbal and written communication abilities
  • Ability to manage multiple priorities with accuracy and attention to detail
  • Proficiency with Microsoft Office applications
  • Experience using ERP systems is preferred; Microsoft Dynamics 365 experience is a plus
  • Manufacturing, industrial, or B2B experience is a plus
  • Positive attitude, strong work ethic, and willingness to learn

Training & Travel

This position is based onsite in Fountain Inn, South Carolina.

To ensure a successful transition into the role, the selected candidate will spend time training with our customer service team in Newark, New Jersey during the first several months of employment.  Travel will be company-paid and is expected as part of the onboarding process.

Why Shamrock?

Shamrock Technologies is a global manufacturer serving customers around the world.  We offer the opportunity to work with an experienced team, gain exposure to international business operations, and make a direct impact on the customer experience.

This role will be instrumental in supporting Shamrock's continued growth and expansion in South Carolina while providing valuable experience and career development opportunities within a growing global organization.

Important Note

This is an onsite position based in Fountain Inn, South Carolina.  Remote and hybrid work arrangements are not currently available for this role.

No agencies or recruiters, please.

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