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Customer Service Associate Jobs in Springhill, LA

Towerloan

Customer Service Representative

Springhill, LA · On-site

$16.25 - $22/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

J P & A HOLDINGS LLC

Customer Service Rep

Texarkana, AR · On-site

$15 - $20.25/hr

In Person Customer Service Preferred * Money Handling * Time Management & Accountability * Adaptive to Change * Excellent Communication Skills - written, verbal, & listening Red River Home, LLC d/b/a ...

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Domino's Pizza

Customer Service Representative

Magnolia, AR

$15.50 - $21/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

Customer Service Representative

Magnolia, AR · On-site

$15.50 - $21/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Springhill, LA

Customer Service Associate information

See Springhill, LA salary details

$9

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service associate in Springhill, LA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.57 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Springhill, LA?

The most popular types of Customer Service jobs in Springhill, LA are:

What job categories do people searching Customer Service Associate jobs in Springhill, LA look for?

The top searched job categories for Customer Service Associate jobs in Springhill, LA are:

What cities near Springhill, LA are hiring for Customer Service Associate jobs?

Cities near Springhill, LA with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Springhill, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,240 per year, or $17.4 per hour.

Customer Service Representative

Towerloan

Springhill, LA • On-site

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In the Role

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

  • Discover more about our company and culture!
  • Read what our customers are saying about us!

Apply