Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Pharmacy Customer Service Associate
Dyersburg, TN · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Pharmacy Customer Service Associate
Dyersburg, TN · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Loss Prevention Customer Service Associate II
Jackson, TN · On-site
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Loss Prevention Customer Service Associate II
Jackson, TN · On-site
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Loss Prevention Customer Service Associate II
Jackson, TN · On-site
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Loss Prevention Customer Service Associate II
Jackson, TN · On-site
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Loss Prevention Customer Service Associate II
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Loss Prevention Customer Service Associate II
$13.30 - $18.60/hr
... customer service via a Company issued radio * Observe and report any suspicious behavior or ... Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ...
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Jackson, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Dyersburg, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
Dyersburg, TN · On-site
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Quick apply
Customer Service
$11 - $13/hr
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you ...
Food Service - Huck's Food Svc Associate
Martin, TN · On-site
$12 - $15.50/hr
Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: "The customer ...
Food Service - Huck's Food Svc Associate
Martin, TN · On-site
$12 - $15.50/hr
Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: "The customer ...
Food Service - Huck's Food Svc Associate
Union City, TN · On-site
$11.25 - $14.50/hr
Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: "The customer ...
Food Service - Huck's Food Svc Associate
Union City, TN · On-site
$11.25 - $14.50/hr
Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: "The customer ...
Customer Service
Dyersburg, TN · On-site
$13.50 - $18.25/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service
Dyersburg, TN · On-site
$13.50 - $18.25/hr
Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.
Customer Service Representative
Dyersburg, TN · On-site
$13.50 - $18.25/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will be working at Branch 4607 located at ...
Customer Service Representative
Dyersburg, TN · On-site
$13.50 - $18.25/hr
Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will be working at Branch 4607 located at ...
Customer Service Representative
Dyersburg, TN · On-site
$14/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Customer Service Representative
Dyersburg, TN · On-site
$14/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Be Seen First
Customer Service Representative
Milan, TN · On-site
$12.50 - $15/hr
CUSTOMER SERVICE REPRESENTATIVE with call center or collections experience. Bi-Lingual English/Spanish speaking a plus, but not required. Excellent customer service is expected and experience in ...
Quick apply
Be Seen First
Customer Service Representative
Milan, TN · On-site
$12.50 - $15/hr
CUSTOMER SERVICE REPRESENTATIVE with call center or collections experience. Bi-Lingual English/Spanish speaking a plus, but not required. Excellent customer service is expected and experience in ...
Customer Service Representative
Dyersburg, TN · On-site
$13.50 - $18.25/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Customer Service Representative
Dyersburg, TN · On-site
$13.50 - $18.25/hr
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...
Customer Service Representative
Mckenzie, TN · On-site
$12.50 - $17.25/hr
Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career
Customer Service Representative
Mckenzie, TN · On-site
$12.50 - $17.25/hr
Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career
Customer Service Representative
Mckenzie, TN · On-site
$12.50 - $17.25/hr
Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career
Customer Service Representative
Mckenzie, TN · On-site
$12.50 - $17.25/hr
Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training ? * Do you want multiple opportunities to advance your career
Customer Service Associate information
See Rutherford, TN salary details
$7.27 - $8.64
3% of jobs
$8.64 - $10.02
8% of jobs
$10.02 - $11.40
12% of jobs
$11.48 is the 25th percentile. Wages below this are outliers.
$11.40 - $12.77
28% of jobs
$12.77 - $14.15
15% of jobs
$15.28 is the 75th percentile. Wages above this are outliers.
$14.15 - $15.52
11% of jobs
$15.52 - $16.90
8% of jobs
$16.90 - $18.27
5% of jobs
$18.27 - $19.65
4% of jobs
$19.65 - $21.02
3% of jobs
$21.02 - $22.40
2% of jobs
$7
$14
$22
How much do customer service associate jobs pay per hour?
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
What are some common challenges customer service associates face and how can they effectively handle them?
What is a customer service associate?
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Walgreens rating
5.5
Based on 2,197 frontline employees who took The Breakroom Quiz
99th of 112 rated pharmacies
Job description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US