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Customer Service Associate Jobs in Romney, WV (NOW HIRING)

Walmart

Online Order Filling Team Associate

Lavale, MD · On-site

$15 - $28/hr

... associates have one focus: to fill and dispense online orders. They locate, prepare, and package ... They make appropriate product substitutions and consult with the customer as needed to ensure ...

BFS Foods, Inc.

CSR - BFS Foods

MD · On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...

BFS FOODS

CSR - BFS Foods

Lavale, MD

$15.75 - $21.50/hr

Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...

BFS Foods, Inc.

CSR - BFS Foods

MD · On-site

$15.75 - $21.50/hr

Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...

BFS FOODS

CSR - BFS Foods

Lavale, MD

$15.75 - $21.50/hr

Customer Service Representative (CSR) Reports To: General Manager A. Primary Purpose of Job: The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each ...

KOHLS

Seasonal Stockroom Operations Associate

Lavale, MD · On-site

$15 - $21.65/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... Maintaining adherence to company safety policies for the safety of all associates and customers

Rural King

Maintenance Associate

Cumberland, MD · On-site

$15 - $18.30/hr

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software.

Rural King

Maintenance Associate

Cumberland, MD · On-site

$15.75 - $21.75/hr

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software.

Rural King

Maintenance Associate

Cumberland, MD · On-site

$15.75 - $21.75/hr

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software.

Rural King

Maintenance Associate

Cumberland, MD · On-site

$15 - $18.30/hr

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We ... Excellent customer service skills. * Proficiency with Microsoft Office Suite or related software.

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Romney, WV

Customer Service Associate information

See Romney, WV salary details

$8

$16

$26

How much do customer service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service associate in Romney, WV is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.32 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Romney, WV?

The most popular types of Customer Service jobs in Romney, WV are:

What cities near Romney, WV are hiring for Customer Service Associate jobs?

Cities near Romney, WV with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Romney, WV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,986 per year, or $16.3 per hour.

Remote Customer Service Representative

Automated Health Systems, Inc.

Cumberland, MD • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

193rd of 226 rated it services

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote and will require you to pick up equipment at our office in Elkridge, MD.
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 1 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

What Automated Health Systems employees say

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