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Customer Service Associate Jobs in Redmond, OR (NOW HIRING)

Domino's

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Domino's Pizza

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Lincare

Customer Service Rep

Bend, OR

$17.50 - $24/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Domino's

Customer Service Rep

Redmond, OR · On-site

$17 - $23/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Lincare Holdings, Inc.

Customer Service Rep

Bend, OR · On-site

$17.50 - $24/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

Waste Connections

Customer Service Representative

Bend, OR · On-site

$20 - $22/hr

Cascade Disposal, A Waste Connections company is looking for a High Energy Customer Service Representative to join the team in Bend, Oregon . . Schedule is Monday-Friday, 7:30am-4:30pm. . Competitive ...

WaFd Bank

Customer Service Representative

Prineville, OR · On-site

$19.47/hr

Customer Service Representative Location : Location US-OR-Prineville Location/Org Data : Name Prineville Location : Address 1570 NE 3rd St Location : City Prineville Location : State/Province OR ID ...

WaFd Bank

Customer Service Representative

Sisters, OR · On-site

$19.47/hr

Customer Service Representative Location : Location US-OR-Sisters Location/Org Data : Name Sisters Location : Address 610 N Arrowleaf Trail Location : City Sisters Location : State/Province OR ID ...

WaFd Bank

Customer Service Representative

Bend, OR · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

WaFd Bank

Customer Service Representative

Bend, OR · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

WaFd Bank

Customer Service Representative

Sisters, OR · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Redmond, OR

Customer Service Associate information

See Redmond, OR salary details

$9

$18

$29

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Redmond, OR is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Redmond, OR? The most popular types of Customer Service jobs in Redmond, OR are:
What job categories do people searching Customer Service Associate jobs in Redmond, OR look for? The top searched job categories for Customer Service Associate jobs in Redmond, OR are:
What cities near Redmond, OR are hiring for Customer Service Associate jobs? Cities near Redmond, OR with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Redmond, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,780 per year, or $18.2 per hour.

Counter Sales Service Associate

Johnstone Supply

Bend, OR • On-site

$23/hr

Full-time

Medical, Retirement

Re-posted 9 days ago

Johnstone Supply rating

7.5

Company rating: 7.5 out of 10

Based on 107 frontline employees who took The Breakroom Quiz

174th of 415 rated retail wholesalers

Job description

Join Our Team as a Counter Sales Service Associate at Johnstone Supply - The Founder's Group!
**Competitive Pay ** Work/Life - Balance ** Winning Culture**
ABOUT US -
Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry's most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable!
IDEAL CANDIDATE PROFILE -
The ideal Johnstone Supply team member is someone who exhibits our core values (Customer Focused, Accountable, Solutions-Minded, Always Learning, and Collaborative) and 9 winning habits. These include:
  1. Be a Great Teammate
  2. Be Accountable
  3. Have a Plan
  4. Solve Problems
  5. Have a Winning Attitude
  6. Put Yourself in the Customer's Shoes
  7. Develop Yourself
  8. Have Fun
  9. Lead People - Manage Processes

JOB SCOPE SUMMARY -
Counter Sales Service Associates must have exceptional knowledge of new and existing products and inventory. In addition to counter sales responsibilities, they are to assist with receiving, shipping, and general warehouse duties. Ensuring records are organized and filed daily. Counter Sales Service Associate will also complete all transactions and necessary paperwork accurately and promptly.
WORK SCHEDULE -
Monday - Friday, 40 hours per week between the business hours of 7am - 5pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES -
Customer Service Results and Responsibilities
  • Answer incoming telephone calls and greet customers. Handle multiple customers and customer requests simultaneously while maintaining a friendly and professional manner.
  • Assist customers in making product selections by asking questions and actively listening to identify customer needs.
  • Assist with the system or product troubleshooting and answer technical questions.
  • Identify alternate or substitute products to meet customer needs.
  • Research and source products for customers using various tools, including point-of-sale computer systems, catalogs, websites, JXI, and industry and store contacts.
  • Enter sales orders into a point-of-sale computer system for invoicing or cash payments.
  • Process customer returns and warranties following company guidelines.
  • Follow up on all customer requests for information, quotes, alternative parts, and delivery dates.
  • Proactively communicate with customers about any expected delays or issues with their orders.
  • Develop good working relationships and rapport with customers. Greet regulars by name.
  • Maintain the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc.
  • Resolve customer complaints and disputes in a timely, professional manner that balances customer requests with business needs.
  • Drive to the customer location with a company vehicle and replenish bin stock.
  • Follow company pricing and credit guidelines.

Sales Results and Responsibilities
  • Prepare and issue sales quotes following company guidelines. Follow up on quotes to secure sales.
  • Educate customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply.
  • Increase customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them.
  • Promote surplus, sale, discounted, and obsolete inventory to customers to maintain proper inventory levels. Communicate unexpected increases or decreases in product demand and inventory to purchasing or management.

General Results Responsibilities
  • Maintain knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and websites, and seeking knowledge from experienced staff members and factory reps.
  • Assist in receiving, shipping and general warehouse duties.
  • Organize and maintain appropriate records.
  • Complete all transactions and necessary paperwork accurately and promptly.

Requirements
QUALIFICATIONS AND EXPERIENCE -
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must possess and maintain a current valid driver's license.
A. EDUCATION and/or EXPERIENCE:
  • Requires a high school diploma or general education degree GED and a minimum of two years of related experience and/or training in the HVAC/R industry.
  • Must have 1-3 years of experience as a sales and service associate.
  • Must be able to communicate effectively, both verbally and in writing.

B. OTHER SKILLS AND ABILITIES:
Skill and ability to type 30-50 wpm, operate a computer, use 10 keys or calculator, organized and prioritize work, meet deadlines, prioritize and handle multiple tasks and able to operate office equipment. Good written and verbal communication skills along with good listening skills. Forklift experience.
OTHER DETAILS -
  • We offer competitive benefits, including health insurance through UnitedHealthcare, 401K with employer match, scholarship opportunities, a referral program, and much more!
  • Johnstone Supply - The Founders Group participates in E-Verify. All new hires must be able to successfully pass employment verification through the E-Verify program.
  • All new hires must be able to successfully pass a background check, MVR screening (if applicable, for roles with driving responsibilities), and a pre-employment drug scree

Salary Description
$23 hourly

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