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Customer Service Associate Jobs in Presque Isle, ME

Lowes

Fulfillment Associate - Day

Presque Isle, ME

$15 - $16.20/hr

Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed. * Operate and maintain certification ...

New

Walmart

Seasonal Team Associate

Presque Isle, ME · On-site

$16 - $29/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Lowe's

Merchandising Service Manager

Presque Isle, ME · On-site

$21.75 - $23.50/hr

... customer service at all times through the daily execution of Lowe's customer service policies ... Associate Benefits ( ) Working at one of the largest retail companies has its perks. We offer ...

Marden's Surplus & Salvage

Associate

Presque Isle, ME · On-site

... full-time associates Paid Holidays (full-time associates) Paid time off Health Savings and 401K ... Demonstrated sales and customer service results in a fast-paced environment Availability for varied ...

RH Foster

CST Associate

Mars Hill, ME · On-site

$15.25 - $17.50/hr

Description Part-Time Convenience Store Associate - Freshies, Mars Hill, ME Join Freshies - Mars ... Provide friendly, fast, and accurate customer service * Operate POS system / cash register (cash ...

R. H. Foster Energy, LLC

CST Associate

Mars Hill, ME · On-site

$15.10/hr

Description Part-Time Convenience Store Associate - Freshies, Mars Hill, ME Join Freshies - Mars ... Provide friendly, fast, and accurate customer service * Operate POS system / cash register (cash ...

R. H. Foster Energy, LLC

CST Associate

Presque Isle, ME · On-site

$15.10/hr

Description Convenience Store Associate - Freshies, Presque Isle Join Freshies, Presque Isle and ... Provide friendly, fast, and accurate customer service * Operate POS system / cash register (cash ...

jacksons

Auto Glass Sales Associate 2

Caribou, ME · On-site

$1.0K/wk

Auto Glass Sales Associate - We're looking for enthusiastic and driven customer service professionals to join our Sales Team. In this role, you'll work from exclusive, high-traffic locations where ...

jacksons

Auto Glass Sales Associate 2

Caribou, ME

$1.0K/wk

Auto Glass Sales Associate - We're looking for enthusiastic and driven customer service professionals to join our Sales Team. In this role, you'll work from exclusive, high-traffic locations where ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Presque Isle, ME

Customer Service Associate information

See Presque Isle, ME salary details

$8

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service associate in Presque Isle, ME is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Presque Isle, ME?

The most popular types of Customer Service jobs in Presque Isle, ME are:

What are popular job titles related to Customer Service Associate jobs in Presque Isle, ME?

For Customer Service Associate jobs in Presque Isle, ME, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Presque Isle, ME look for?

The top searched job categories for Customer Service Associate jobs in Presque Isle, ME are:

What cities near Presque Isle, ME are hiring for Customer Service Associate jobs?

Cities near Presque Isle, ME with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Presque Isle, ME as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,691 per year, or $17.2 per hour.

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

Presque Isle, ME • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Customer Service Representative - Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. At this location, this position pays $19.00 to $22.00 per hour, depending on related experience, and is eligible for a bonus opportunity.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Ability to work cooperatively with others.
  • Assist with office operations including supply monitoring, deposits, and batch reporting.
  • Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
  • Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
  • Coordinate documentation and service setup for respiratory products and medical equipment.
  • Deal politely with patients and referral sources.
  • Maintain organized records and referral logs in compliance with JCAHO and company standards.
  • Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
  • Manage several tasks at once.
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
  • Predictable and regular attendance (arrive to work on time).
  • Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
  • Provide technical assistance and support for walk-in and retail equipment requests.
  • Performs other duties as assigned.

Why Join Rotech?
  • Be part of a mission-driven team improving lives through home-based care.
  • Work in a supportive environment with opportunities for growth and advancement.
  • Competitive compensation, benefits, and employee recognition programs.

Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience
  • High school diploma or GED equivalent, required

Preferred Education and/or Experience
  • One year of related work experience, preferred
  • Experience in home healthcare, medical billing, or patient intake (preferred).
  • Familiarity with insurance verification and reimbursement practices.
  • Knowledge of medical terminology and durable medical equipment is a plus.

Skills and Competencies
  • Ability to interpret and respond to various forms of communication (verbal, written, visual)
  • Capable of working independently and collaboratively within a team
  • Demonstrated problem-solving, time management, and organizational skills
  • Excellent verbal and written communication skills in English
  • Maintain confidentiality and handle sensitive information with discretion
  • Strong attention to detail and ability to multi-task effectively

Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands
  • Ability to lift and carry office and patient equipment (minimum 35 lbs)
  • May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
  • Must be able to sit, stand, walk, talk, and listen for extended periods
  • Regular contact with patients and equipment may involve exposure to contagious pathogens
  • Requires close vision for reading small print on screens and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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