Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Operations/Service Manager III
$23.75 - $31.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Operations/Service Manager III
$23.75 - $31.65/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Operations/Service Manager III
$22.60 - $30.15/hr
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.75/hr
Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.75/hr
Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Sales Associate
Barceloneta, PR · On-site
$12.25 - $16.50/hr
The Sales Associate will also handle a variety of operational duties as assigned by the store ... Provide customers with current relevant information about the product. * Fitting Room Service:
Sales Associate
Barceloneta, PR · On-site
$12.25 - $16.50/hr
The Sales Associate will also handle a variety of operational duties as assigned by the store ... Provide customers with current relevant information about the product. * Fitting Room Service:
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Store Associate
Ponce, PR · On-site
$15 - $17/hr
We are seeking a Sales Associate to join our dynamic team in the PLAZA DEL CARIBE in PONCE , PR If ... Minimum of 2 years of retail sales and customer service experience. * Passion for health, nutrition ...
Quick apply
Store Associate
Ponce, PR · On-site
$15 - $17/hr
We are seeking a Sales Associate to join our dynamic team in the PLAZA DEL CARIBE in PONCE , PR If ... Minimum of 2 years of retail sales and customer service experience. * Passion for health, nutrition ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Sales Associate
Barceloneta, PR · On-site
$11.75 - $16/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Sales Associate
Barceloneta, PR · On-site
$11.75 - $16/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Store Manager SUMMARY The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
Barceloneta, PR · On-site
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
Barceloneta, PR · On-site
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
Hatillo, PR · On-site
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
Hatillo, PR · On-site
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Retail Sales Associate
$12 - $12.73/hr
Customer Service: Engage with customers to provide personalized advice on Skechers products, making ... As a Sales Associate, you'll have the opportunity to develop your skills in retail sales and learn ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Sales Associate
Ponce, PR · On-site
$13.75 - $18.50/hr
As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...
Customer Service Associate information
See Ponce, PR salary details
$8.70 - $10.34
3% of jobs
$10.34 - $11.99
8% of jobs
$11.99 - $13.63
12% of jobs
$13.74 is the 25th percentile. Wages below this are outliers.
$13.63 - $15.28
28% of jobs
$15.28 - $16.92
15% of jobs
$18.28 is the 75th percentile. Wages above this are outliers.
$16.92 - $18.57
11% of jobs
$18.57 - $20.21
8% of jobs
$20.21 - $21.86
5% of jobs
$21.86 - $23.51
4% of jobs
$23.51 - $25.15
3% of jobs
$25.15 - $26.80
2% of jobs
$8
$16
$26
How much do customer service associate jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for customer service associate in Ponce, PR is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.80 per hour, depending on experience, location, and employer.
What is a customer service associate?
Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.
What does a customer service associate do?
Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.
What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?
To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.
What are some common challenges customer service associates face and how can they effectively handle them?
Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.
What is the difference between Customer Service Associate vs Customer Support Specialist?
| Aspect | Customer Service Associate | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer post-secondary education | Similar; often requires technical knowledge or certifications depending on industry |
| Work Environment | Retail stores, call centers, service desks | Call centers, technical support centers, online chat platforms |
| Employer & Industry Usage | Retail, hospitality, telecommunications | Technology, software, electronics |
| Common Search & Comparison Intent | Customer Service Associate vs Customer Support Specialist |
The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.
Is a customer service associate an entry level job?
Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Ponce, PR?
The most popular types of Customer Service jobs in Ponce, PR are:
What job categories do people searching Customer Service Associate jobs in Ponce, PR look for?
The top searched job categories for Customer Service Associate jobs in Ponce, PR are:
What cities near Ponce, PR are hiring for Customer Service Associate jobs?
Cities near Ponce, PR with the most Customer Service Associate job openings:
$14/hr
Part-time
Re-posted 16 days ago
Job description
HB: 00732 Crestview, Florida (Crestview Corners)
Hourly:
$14.00 - $14.00Job Title: Sales Associate
Department: Operations
FLSA Status: Non-Exempt
Reports To:
Store Manager
SUMMARY
The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Promote and sell services and merchandise provided by the organization.
- Consistently set goals to grow and improve selling skills and track overall sales.
- Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
- Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
- Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
- Consistently achieve and/or exceed sales targets and goals.
- Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
- Attend all staff meetings and tech clinics for the store.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES
- There are no supervisory responsibilities for this role.
QUALIFICATIONS
- 0-2 years of customer service experience.
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.
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