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Customer Service Associate Jobs in Passaic, NJ (NOW HIRING)

CRC Management Co LLC

Customer Service Associate

Woodside, NY · On-site

$15 - $20.75/hr

Customer Service Associate Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean ...

Wawa

Customer Service Associate

South Hackensack, NJ · On-site

$15 - $18.75/hr

Customer Service Associate As a Customer Service Associate you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved ...

Wawa

Customer Service Associate

Fairfield, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Springfield, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Passaic, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Lake Hopatcong, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Mountain Lakes, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Linden, NJ · On-site

$16.50 - $20.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Avenel, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Lodi, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Elizabeth, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Newark, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Maplewood, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a ...

Wawa

Customer Service Associate

Roselle, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Parsippany, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

Garfield, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Wawa

Customer Service Associate

South Hackensack, NJ · On-site

$15 - $18.75/hr

Customer Service Associate As a Customer Service Associate you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved ...

Wawa

Customer Service Associate

Rahway, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

CRC Management Co LLC

Customer Service Associate

Brooklyn, NY · On-site

$15.25 - $21/hr

Customer Service Associate Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean ...

Wawa

Customer Service Associate

Hackensack, NJ · On-site

$17.25 - $21.25/hr

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Passaic, NJ

Customer Service Associate information

See Passaic, NJ salary details

$9

$17

$28

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Passaic, NJ is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs
What are the most commonly searched types of Customer Service jobs in Passaic, NJ? The most popular types of Customer Service jobs in Passaic, NJ are:
What job categories do people searching Customer Service Associate jobs in Passaic, NJ look for? The top searched job categories for Customer Service Associate jobs in Passaic, NJ are:
What cities near Passaic, NJ are hiring for Customer Service Associate jobs? Cities near Passaic, NJ with the most Customer Service Associate job openings:
Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Passaic, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,909 per year, or $17.7 per hour.

Customer Service Associate

CRC Management Co LLC

Woodside, NY • On-site

$15 - $20.75/hr

Other

Posted 8 days ago

Job description

Customer Service Associate

Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat "super store" concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat retail in the United States.

Essential Job Functions:

  • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
  • Responsible for accurately utilizing the cash register or point of retail sale computer
  • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
  • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
  • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
  • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
  • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
  • Follows all safe practices to prevent accidents and injuries to customers and employees
  • Understands responsibilities for emergency situations such as fires, floods and severe weather
  • Maintains a safe environment inside and outside of the store
  • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required

Job Requirements:

  • Must be able to stand for up to 8+ hours at a time for a shift
  • Must be able to lift 35 pounds
  • Must be able to communicate with all customers and associates in a professional manner
  • Must be able to work well with others and remain calm in stressful situations
  • Previous experience in customer service or retail is preferred
  • Ability to resolve customer issues/complaints in a fashionable and timely manner
  • Ability to perform assigned tasks by management
  • Ability to work a flexible (open) schedule

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