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Customer Service Associate Jobs in Norwalk, CT (NOW HIRING)

PT Customer Service Associate

Ronkonkoma, NY ยท On-site

$15.25 - $21/hr

The part-time Customer Service Associate will provide comprehensive customer service to existing and prospective customers. In the Customer Service Department, the Customer Service Associate's main ...

The part-time Customer Service Associate will provide comprehensive customer service to existing and prospective customers. In the Customer Service Department, the Customer Service Associate's main ...

Customer Service Associate

New York, NY ยท On-site

$18 - $21/hr

Job Summary Our client is seeking a dedicated Customer Service Associate who will be responsible for making outbound calls to support patients discharged from the hospital. This role involves ...

Customer Service Associate

Stamford, CT ยท On-site

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Smithtown, NY ยท On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Bronx, NY ยท On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Thornwood, NY ยท On-site

$15.50 - $21.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ossining, NY ยท On-site

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Norwalk, CT ยท On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Bronx, NY ยท On-site

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Bronx, NY

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Newtown, CT ยท On-site

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Commack, NY

$15 - $20.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Ossining, NY ยท On-site

$17 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Bronx, NY ยท On-site

$17 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Westport, CT ยท On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Smithtown, NY ยท On-site

$17 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Newtown, CT ยท On-site

$16.94 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Northport, NY

$15.25 - $21/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Customer Service Associate

Norwalk, CT ยท On-site

$14.50 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 41-60

Customer Service Associate information

See Norwalk, CT salary details

$8

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service associate in Norwalk, CT is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.

What are the most commonly searched types of Customer Service jobs in Norwalk, CT?

The most popular types of Customer Service jobs in Norwalk, CT are:

What are popular job titles related to Customer Service Associate jobs in Norwalk, CT?

For Customer Service Associate jobs in Norwalk, CT, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Norwalk, CT look for?

The top searched job categories for Customer Service Associate jobs in Norwalk, CT are:

What cities near Norwalk, CT are hiring for Customer Service Associate jobs?

Cities near Norwalk, CT with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,782 per year, or $17.2 per hour.

PT Customer Service Associate

PipingRock.com

Ronkonkoma, NY โ€ข On-site

$15.25 - $21/hr

Other

Medical, Dental, Vision, Retirement

Posted 29 days ago


Job description

The part-time Customer Service Associate will provide comprehensive customer service to existing and prospective customers. In the Customer Service Department, the Customer Service Associate's main function will be to answer and interact with customers over the phone by taking orders, identifying potential problems, assisting in any customer related issues to secure orders, and assist customers through refunds and replacement orders when issues arise. Other tasks may include reviewing and managing sale order queues, preparing mailings, handling customer inquiries, and other customer service related activities. The ideal candidate will have exceptional people skills, a friendly phone-demeanor and a passionate and positive personality.
Responsibilities:
โ€ข Professionally handle incoming requests via phone from customers regarding orders, sales, products, problems, and billing
โ€ข Promptly and thoroughly handle all issues and customer inquiries
โ€ข Providing quality customer service to take care of our customers
โ€ข Using web-based systems to process orders, complaints, and requests
โ€ข Maintaining customer records by updating account information in the database
โ€ข Retrieving messages and complete customer call backs
โ€ข Various other customer service duties assigned by management
Qualifications:
โ€ข Prior customer service or phone skills a plus
โ€ข High school diploma or G.E.D
โ€ข Must be able to navigate websites
โ€ข General computer skills a must
โ€ข Ability to learn and use different software platforms
โ€ข Outstanding phone etiquette
โ€ข Flexible schedule a plus
โ€ข Bi-lingual (English/Spanish) is a plus
โ€ข Aptitude to follow processes and procedures accurately
We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!
We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!
Founded in 2011, Piping Rock Health Products has gone on to win Long Island's Top Workplaces Award 8 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.
We are a drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.
Piping Rock Health Products, INC. is an Equal Opportunity Employer.