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Customer Service Associate Jobs in Nepean, ON (NOW HIRING)

Td

Private Banking Client Service Associate

Ottawa, ON · On-site

CA$52K - CA$74K/yr

As part of the team, the Private Banking Client Service Associate will provide administrative ... Provide exceptional client service at every customer interaction * Assistin client onboarding and ...

Walmart

(CAN) Customer Service Manager

Hamilton, ON · On-site

CA$18.55/hr

Customer and Associate Support Handles customer and associate concerns professionally, providing ... services, Walmart Protection Plans, charity initiatives, and associate and customer discount ...

Randstad Canada

Customer Service Representative

Almonte, ON · On-site

  • Medical

  • Life

  • Retirement

Supports customer requests for banking services, including handling transactions and customer inquiries. * Welcomes customers warmly and meets their banking service and transactional needs with ...

U-Haul

Customer Service Representative

Hamilton, ON

CA$17.60 - CA$18.50/hr

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Hamilton, ON

CA$17.60 - CA$18.50/hr

I provided excellent customer service by ensuring every installation was completed safely, accurately, and in accordance with manufacturer and company standards. Key Responsibilities * Install ...

U-Haul

Customer Service Representative

Ottawa, ON

CA$17.60 - CA$18.50/hr

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ottawa, ON

CA$17.60 - CA$18.50/hr

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Nepean, ON

Customer Service Associate information

See Nepean, ON salary details

$8

$16

$23

How much do customer service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service associate in Nepean, ON is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $12.92 and $18.42 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Nepean, ON?

The most popular types of Customer Service jobs in Nepean, ON are:

What job categories do people searching Customer Service Associate jobs in Nepean, ON look for?

The top searched job categories for Customer Service Associate jobs in Nepean, ON are:

What cities near Nepean, ON are hiring for Customer Service Associate jobs?

Cities near Nepean, ON with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Nepean, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,661 per year, or $16.2 per hour.

Customer Service Representative / Customer Care Associate

Linde

Ottawa, ON • On-site

Full-time

Posted 14 days ago

Linde rating

8.1

Company rating: 8.1 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

32nd of 100 rated chemical manufacturers

Job description

  • You will coordinate telephone referrals, verify eligibility criteria and appropriate funding, and set up clients for home oxygen therapy and related healthcare services
  • Perform customer service activities, including receiving and entering telephone and walk-in orders, answering questions, tracing order and shipment status, and resolving issues
  • In addition, you shall be accountable for providing complete and accurate account setup and pricing data, and for maintaining the ongoing accuracy of customer information
  • To Support Territory Managers by balancing your time between inside sales and customer service duties, helping the team achieve targeted sales budgets is part of your role
  • Collect payments to ensure customer accounts remain current and track customer orders in JDE to confirm delivery and billing are completed
  • You will be responsible for daily cash reconciliation and preparing bank deposits
  • Ensure all outgoing mail is sent daily

What Linde employees say

Pay

Benefits

Hours and flexibility

Workplace

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