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Customer Service Associate Jobs in Moscow, ID (NOW HIRING)

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

... associates have one focus: to fill and dispense online orders. They locate, prepare, and package ... They make appropriate product substitutions and consult with the customer as needed to ensure ...

Service Team

Lewiston, ID

$15.75 - $21/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Service Team

Moscow, ID · On-site

$13.75 - $18.25/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... customers. Kitchens are hot and noise levels are usually high; storage space is limited and ...

Seasonal Team Associate

Moscow, ID · On-site

$16 - $29/hr

When major holidays hit, seasonal associates are prepared! Requires product knowledge, problem solving and merchandise skills. Benefits & perks At Walmart, we offer competitive pay as well as ...

Food Service (Seasonal)

Lewiston, ID · On-site

$15 - $17.25/hr

Provide scent-sational customer service by creating a welcoming environment. * Prioritize food ... safety by adhering to proper food preparation guidelines, monitor food time/temperature standards ...

Customer Representative

Pullman, WA · On-site

$15.75 - $21.25/hr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable, and proactive with a high attention to detail. * Comfortable with technology and quick to learn ...

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner ... Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft ...

As a Customer Success Associate, you will build strong client relationships, support product ... services, or other customer-facing roles, preferably within a SaaS, technology, or data-driven ...

Showing results 41-60

Customer Service Associate information

See Moscow, ID salary details

$7

$14

$23

How much do customer service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service associate in Moscow, ID is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.12 and $16.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Moscow, ID? The most popular types of Customer Service jobs in Moscow, ID are:
What job categories do people searching Customer Service Associate jobs in Moscow, ID look for? The top searched job categories for Customer Service Associate jobs in Moscow, ID are:
What cities near Moscow, ID are hiring for Customer Service Associate jobs? Cities near Moscow, ID with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Moscow, ID as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $30,944 per year, or $14.9 per hour.

Pro Customer Service/Sales

Home Depot

Lewiston, ID • On-site

Full-time

Re-posted 10 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,423 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description


The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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